The Technology-Enhanced Learning (TEL) team within the Education Team provide a specialist service focused on enhancing teaching practices and enriching student learning. The team comprise a group of expert learning technologists who work in partnership with Schools and Central Services to offer advice and support in the effective use of technology to enhance learning and teaching. 

Who we are

View the Education Team Staff Directory for details of all staff within the Technology-Enhanced Learning team.

What we do

Our expertise can help you with the planning, design, delivery and evaluation of a range of approaches to using learning technologies.  

We offer a variety of services including one-to-one support, face-to-face training courses, online support materials, advice on embedding technologies in teaching and learning, working to develop digital capabilities, and support for institutional initiatives and projects.

We support the effective use of a range of learning technologies:

Blackboard Learn - the University's virtual learning environment;
Blackboard Collaborate - the University's online collaboration tool;
Turnitin - online marking and feedback and text checking;
Panopto (Aston Replay) - lecture and event capture;
Kaltura - the University's online video platform.

We also explore and evaluate the potential of new technologies to enhance teaching, learning and assessment.

How to get help

The TEL Help desk is the central point of contact for all supported learning technology related enquiries.

Tel: 0121 204 4885 

Extn: 4885

Email: TEL Support 

Before contacting the TEL Help desk, please check the Technology-Enhanced Learning Support page on the Teaching and Learning Community. This page gives answers to many queries received by the TEL Help desk. Also check the @AstonTEL Twitter page to see if there is a known problem with the service.

Where to find us

We are located in Room SW414 on the Fourth Floor of the South Wing of the Main Building.