The Hub is the gateway to many support services that you may need to access during your studies. The team can answer general questions about your studies and student experience, provide information about service drop-in times and help you to access specialist services such as the student advice, international advice, student welfare and the finance team.

Opening hours

We are located just off the Upper Foyer on the ground floor of the Main Building. From the University reception go up the first flight of stairs, and turn right. You can't miss us!

  • Term Time: 09.00 am to 5.00pm Monday to Friday
  • Outside Term Time: 10.00am to 4.00pm Monday to Friday

Book an appointment

We may be able to help with your query without an appointment. However, if you do need an appointment with a specialist adviser we’ll help you to arrange this or give you information on drop-in sessions for some of the teams.

Not able to come in?

Don’t worry! Depending on the team you need to see, appointments may be available via telephone, in person and online.

Useful contacts

General enquiries | 0121 204 4007

Student Welfare team | 0121 204 5100

International advice team | 0121 201 4567

Finance team (tuition fees) | 0121 201 4355

Student Records team | 0121 204 4455