.

Julia Kotlarsky

Operations & Information Management Department

Julia Kotlarsky

Julia's research and consultancy work revolves around outsourcing and offshoring of services, globally distributed teams, knowledge and innovation.  Before joining Aston Business School in 2012 she was Associate Professor at Warwick Business School and held a visiting position with Vrije University (Amsterdam) between 2008 and 2011. 

Julia is a regular presenter in international conferences and conventions. She published her work in numerous journals includingMIS Quarterly, The Wall Street Journal, European Journal of Information Systems, Journal of Information Technology, Journal of Strategic Information Systems, Journal of Information Systems, Communication Research and others. She published 8 books, among them "The Handbook of Global Outsourcing and Offshoring" and "Knowledge Processes in Globally Distributed Contexts". Julia serves as an Associate Editor for MIS Quarterly, Senior Editor for Journal of Information Technology, and is co-founder of the annual Global Sourcing Workshop.

She was a guest editor for several special issues on Global Sourcing: for Journal of IT (in 2008), IT and People (in 2009), IEEE Transaction of Engineering Management (in 2011), Journal of IT Teaching Cases (in 2012) and Journal of Strategic Information Systems (in 2015).

Julia has extensive experience teaching modules related to outsourcing and offshoring on MBA and Master levels and on various executive courses.

Position: Professor of Technology and Global Sourcing
Role: Director of Research Degree Programme
Phone: +44(0)121 204 3116
Email: j.kotlarsky@aston.ac.uk 
Room: ABS262
Website: www.juliakotlarsky.com 

Professional Magazines

  • Kotlarsky, J. and J. Teckemeyer (July 2015) “Go direct for an outsourced advantage,“ Professional Outsourcing Magazine, Issue 21, Special Report on Financial Services, pages 18-24.

  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (April 2015) “Expert supplier selection”, Professional Outsourcing Magazine, Issue 20, pages 46-54.

  •  Oshri, I. and J. Kotlarsky (July 2014) “Four ways to multisource”,Professional Outsourcing Magazine, Issue 17, pages 50-54.

  • Oshri, I. and J. Kotlarsky (December 2013) “Can your vendor innovate for you?”, Professional Outsourcing Magazine, Issue 15, pages 26-32.
  • Kotlarsky J. and I. Dekov (October 2013) “Bulgaria, the Balkans, the Baltic, and beyond”, Professional Outsourcing Magazine, Issue 14, Rightshoring II Report, pages 12-20.
  • Ph.D. in Information Systems and Management, Rotterdam School of Management, Erasmus University (The Netherlands), 2005
  • M.Sc. in Industrial Engineering and Management, Technion - Israel Institute of Technology (Israel), 1999
  • B.Sc. in Industrial Engineering, Technion - Israel Institute of Technology (Israel), 1996

Academic

  • Professor of Technology and Global Sourcing, Aston Business School. (September 2012 - Present)
  • Associate Professor of Information Systems and Management, Warwick Business School, The University of Warwick. (2007 - August 2012)
  • Visiting Research Fellow, Vrije University, Amsterdam (The Netherlands). (February 2008 - January 2012)
  • Assistant Professor of Information Systems and Management, Warwick Business School, The University of Warwick (UK). (December 2003 - 2007)
  • Research Methods Course (RMC) Module IV (PhD/DBA module)

  • BNM748 Strategic Global Outsourcing and Offshoring (MSc module)
  • BNM778 Strategic Global Outsourcing and Offshoring (online MBA module)
  • Research Methods Course (RMC) Module I (PhD/DBA module)
  • BN3320 Managing Information Technology in Global Context (UG module)

  • Outsourcing and offshoring of knowledge-intensive business processes and services, innovation in outsourcing
  • Knowledge and expertise coordination
  • Digital technologies and new ways of working
  • Collaboration in ad hoc and complex organizational settings, such as fast-response, globally distributed, and cross-functional teams
  • Qualitative research methodologies, in particular case study research.

Journal Editorship

  • From 2014 Associate Editorof MIS Quarterly (since January 2014).

  • From 2010 Senior Editorof Journal of Information Technology (since 2010).

  • 2014 Guest Editorfor Special Issue on Understanding Strategic Innovation in IT and Business Process Outsourcing in the Journal of Strategic Information Systems (2014), together with Prof. Ilan Oshri, Prof. Sirkka Jarvenpaa and Prof. Jae-Nam Lee.

  • 2012 Guest Editorfor Special Issue on Global Sourcing in the Journal of Information Technology Teaching Cases (2012), together with Prof. Leslie Willcocks

  • 2011 Guest Editorfor Special Issue on the Impacts of Global IS Sourcing on Engineering, Technology and Innovation Management in the IEEE Transactions on Engineering Management (2011), together with Prof. Ilan Oshri, Prof. Leslie Willcocks and Dr. Joe Rottman

  • 2009  Guest Editorfor Special Issue on Social, Managerial and Knowledge Aspects in Global IT Sourcing in the IT and People (2009), together with Prof. Ilan Oshri, Dr. Joe Rottman and Prof. Leslie Willcocks

  • 2008 Guest Editorfor Special Issue on Global Sourcing: Knowledge, Services and Innovation in the Journal of Information Technology (March 2008), together with Prof. Ilan Oshri

Conference Editorship

  • Co-founder and organizer (since 2007)of the annual Global Sourcing Workshop (www.globalsourcing.org.uk) together with Prof. Leslie Willcocks and Prof. Ilan Oshri. The Workshop is now in the 10th year.
  • Associate Editor for IS Strategy, Governance, and Sourcing track of ICIS 2016

  • Associate Editor for IS Governance and Control track of ICIS 2015

  • Associate Editor for Breakthrough Ideas track of ICIS 2014
  • Associate Editor for IT Governance and Sourcing track of ECIS 2014
  • Associate Editor for the Governance and Management of IS track of ICIS 2013
  • Associate Editor for Teaching Cases track of ECIS 2013 and ECIS 2014
  • Associate Editor for IT governance track of ICIS 2012
  • Track Chair for teaching cases track of UKAIS 2012.
  • Track Chair for social, behavioural and organizational aspects track of ICIS 2009.
  • Associate Editor for social, behavioral and organizational aspects track of ICIS 2006 and ICIS 2007. 

  • Since 2012  associate fellow of the Centre for Global Sourcing & Services (CGSS) at Loughborough University
  • Since 2008 honorary memberof the National Outsourcing Association (NOA)
  • Since 2007 consultanton Outsourcing and Offshoring Strategies, LSE Outsourcing Unit (UK)
  • Since 2004 member of Association of Information Systems (AIS)

Refereed Journals 

  •  Oshri, I., Kotlarsky, J. and A. Gerbasi (2015) “Strategic Innovation Through Outsourcing: The Role of Relational and Contractual Governance”, Journal of Strategic Information Systems, 24(3), pp. 203-216.

  • Kotlarsky, J., Scarbrough, H. and I. Oshri (2014) “Coordinating expertise across knowledge boundaries in offshore-outsourcing projects: Therole of codification”, MIS Quarterly, 38 (2), pp. 607-627(Open Access Article, Appendices)

  • Nevo, D. and J. Kotlarsky (2014) “Primary Vendor Capabilities in a Mediated Outsourcing Model: Can IT Service Providers Leverage Crowdsourcing?“, Decision Support Systems, 65, pp. 17-27.
  • Kotlarsky, J., van den Hooff, B. and L. Houtman (2012), “Are We on the Same Page? Knowledge Boundaries and Transactive Memory System Development in Cross-functional Teams”, Communication Research. Published online ahead of print. DOI: 10.1177/0093650212469402
  • Kotlarsky, J.and L. Bognar (2012) "Understanding the process of backsourcing: Two cases of process and product backsourcing in Europe", Journal of Information Technology Teaching Cases.
  • Willcocks, L.P., Oshri, I.,Kotlarsky, J.and J. Rottman (2011) "Outsourcing and Offshoring Engineering Projects: Understanding the Value, Sourcing Models and Coordination Practices", IEE Transactions on Engineering Management, 58(4), pp. 706-716.
  • Oshri, I.,Kotlarsky, J., Rottman, J.W. and L.P. Willcockes (2009) "Global Sourcing: Recent Trends and Issues", Information Technology & People, 22(3), pp. 192-200.
  • Kotlarsky, J.and I. Oshri (2008) "Country Attractiveness for Offshoring and Offshore-Outsourcing: Additional Considerations",Journal of Information Technology, 23(4), pp. 228-231.
  • Kotlarsky, J., Oshri, I., Kumar, K. and J. van Hillegersberg (2008) "Towards Agility in Design in Global Component-Based Development",Communications of the ACM, 51(9), pp. 123-127.
  • Kotlarsky, J., van Fenema, P.C. and L.P. Willcocks (2008) "Developing a Knowledge-Based Perspective on Coordination: The Case of Global Software Projects",Information & Management, 45(2), pp. 96-108.
  • Oshri, I., van Fenema, P.C. and J. Kotlarsky (2008) "Knowledge Transfer in Globally Distributed Teams: The Role of Transactive Memory", Information Systems Journal, 18(6), pp. 593-616.
  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "Missing Links: Building Critical Social Ties for Global Collaborative Teamwork", Communications of the ACM, 51(4), pp.76-81.
  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (2007) "Managing Dispersed Expertise in IT Offshore Outsourcing: Lessons From Tata Consultancy Services". MISQ Executive, 6(2), pp. 53-65.
  • Kotlarsky, J., Oshri, I. and L.P. Willcocks (2007) "Social Ties in Globally Distributed Software Teams: Beyond Face-to-Face Meetings", Journal of Global Information Technology Management, 10(4), pp. 7-34.
  • Oshri, I., Kotlarsky, J. and L.P. Willcocks, (2007) "Global Software Development: Exploring Socialization and Face-to-Face meetings in Distributed Strategic Projects". Journal of Strategic Information Systems, 16(1), pp. 25-49. - JSIS Best Paper Award 2007
  • Kotlarsky, J.(2007) "Reengineering at LeCroy Corporation: The Move to Component-Based Systems". Journal of Information Technology, 22(4), pp. 465-478.
  • Kotlarsky, J., Oshri, I., van Hillegersberg, J. and K. Kumar (2007) "Globally Distributed Component-Based Software Development: An Exploratory Study of Knowledge Management and Work Division". Journal of Information Technology, 22(2), pp. 161-173.
  • Oshri, I. Kotlarsky, J. and C. Hirsch (2007) "Developing Information Security Strategy: The Case of Networkable Devices", IEEE Security & Privacy, 5(5), pp. 24-30.
  • Oshri, I., Kotlarsky, J. and C. Hirsch (2007) "Information Security in Networkable Windows-based Operating System Devices: Challenges and Solutions", Computers & Security, 16(2) pp. 177-182.
  • Kotlarsky, J.and I. Oshri (2005) "Social Ties, Knowledge Sharing and Successful Collaboration in Globally Distributed System Development Projects". European Journal of Information System, 14(1), pp. 37-48.
  • Sinriech, D. and J. Kotlarsky (2002) "A Dynamic Scheduling Algorithm for a Multiple-Load Multiple-Carrier System". International Journal of Production Research, 40(5), pp. 1065-1080.
  • Kotlarski, J. and D. Sinreich (2000) "Scheduling in a Dynamic Environment Through Multiple-Load Carriers". Logistics: Material Handling, Storage and Packing, 71, pp. 8-11.

Books 

  • Oshri, I., Kotlarsky, J. and L.P. Wilcocks (2015) “Achieving Success and Innovation in Global Sourcing: Perspectives and Practices”, Springer, Germany. (edited)

  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (2015) “The Handbook of Global  Outsourcing and Offshoring”, Macmillan, London (manuscript).3rd edition, ISBN 9781137437426

  •  Kotlarsky, J., Oshri, I. and L.P Willcocks (2014) “Governing Sourcing Relationships: A Collection of Studies at the Country, Sector and Firm Level” Springer, Germany. (edited) 

  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (2013) “Advances in global sourcing: Models, Governance and Relationships”, Springer, Germany
  • Kotlarsky, J., Oshri, I. and L.P. Willcocks (2012) "The Dynamics of Global Sourching: Perspectives and Practices", Springer, Germany.
  • Kotlarsky, J., Willcocks, L.P. and I. Oshri (2011) "New Studies in Global IT and Business Services Outsourcing". Springer, Germany.
  • Oshri, I.,Kotlarsky, J.and L.P. Willcocks (2011) "The Handbook of Global Outsourcing and Offshoring", Macmillan, London. 2nd edition.
  • Oshri, I. and Kotlarsky, J.(2010) "Global Sourcing of Information Technology and Business Processes" Springer, Germany.
  • Kotlarsky, J.and I. Oshri (2009) "Managing Component-Based Development in Global Teams", Macmillan, London.
  • Kotlarsky, J., Oshri, I. and P.C. van Fenema (2008) "Knowledge Processes in Globally Distributed Contexts", Palgrave, London.
  • Oshri, I.,Kotlarsky, J.and L.P. Willcocks (2008) "Outsourcing Global Services: Knowledge, Innovation and Social Capital", Palgrave, London.

Refereed Conferences 

  • Oshri, I., Dibbern, J. and J. Kotlarsky (2015) “Joint Vendor Performance in Multi-sourcing Arrangements: The Moderating Role of the Guardian,” Academy of Management Annual Meeting 2015, Vancouver, Canada.

  •  Kotlarsky, J., Rivard, S. and I. Oshri (2015) “In Search of Innovation: Paradoxical Practices and Innovation Affordances of an Outsourcing Supplier,” 9th Global Sourcing Workshop, 18-21 February 2015, La Thuile, Italy.

  •  Oshri, I., Dibbern, J. and J.Kotlarsky (2015) “Joint Vendor Performance in Multi-sourcing Arrangements: The Moderating Role of the Guardian,” 9th Global Sourcing Workshop, 18-21 February 2015, La Thuile, Italy.

  •  Sen, S., Kotlarsky, J. and P. Budhwar (2015) “Repositioning Risk Management and Governance as a Strategic Opportunity for Outsourcing and Offshoring,” 9th Global Sourcing Workshop, 18-21 February 2015, La Thuile, Italy.

  • Houtman, L., Kotlarsky, J. and B. van den Hooff (2014) “Understanding Knowledge Coordination Dynamics in Traditional and Fast-Response IT Organizations”, International Conference on Information Systems (ICIS), December 2014, New Zealand.

  •  Rue He, H., Kotlarsky, J. and R. Gholami (2014) "Towards Understanding IT Value Co-creation in Crowdsourcing: the Multiple Stakeholders’ Perspective", International Conference on Information Systems (ICIS), December 2014, New Zealand.

  • Oshri, I. Kotlarsky, J. and O. Henfridsson (2014) “Digital re-representation practices in Business Process Outsourcing”, Eight Global Sourcing Workshop, 23-26 March 2014, Val d'Isere, France.
  • Houtman, L., Kotlarsky, J. and B. van den Hooff (2014) “Knowledge Coordination Practices Under Normal and Emergency Conditions: A Comparative Study of Traditional Bureaucratic and Fast-Response Organizations”, Strategic Management Society (SMS) Special Conference, 9-11 March 2014, Tel Aviv, Israel.
  • Houtman, L., Kotlarsky, J. and B. van den Hooff (2013) “TMS in Action: The Role of Professional Identity in Coordinating Organizational Knowledge Networks”, 63rd Annual Internation Communication Association (ICA) conference, June 2013, London, UK     
  • Oshri, I., Kotlarsky, J., Mayasandra-Nagaraja, R. and E. Eliolu (2013) “Institutionalizing an IT Innovation Capability: A Vendor Perspective”, Seventh Global Sourcing Workshop, March 2013, Val d'Isere, France 
  • Nevo, D. and J. Kotlarsky (2013) “When worlds collide: can crowdsourcing fit with internal software development practices?”, Seventh Global Sourcing Workshop, March 2013, Val d'Isere, France. 
  • Jin, X. and J. Kotlarsky (2012) "A Conceptual Framework of Knowledge Integration in Multisourcing Arrangements", Proceedings of the International Conference of Information Systems 2012, December 2012, Orlando, FL, USA.
  • Nevo, D., Kotlarsky, J. and S. Nevo (2012) "New capabilities: Can IT service providers leverage crowdsourcing?", Proceedings of the International Conference of Information Systems 2012, December 2012, Orlando, FL, USA.
  • Oshri, I. and J. Kotlarsky (2012) "Antecedents of Radical Innovation in Strategic Outsourcing", Israel Strategy Conference, December 2012, Tel Aviv, Israel.
  • Kadnarova, R., Baptista, J., Kotlarsky, J. and S. Lloyd (2012) "Media Choice in Modern Organisations: Conceptualising the Use of Synchronous Media as a Working Tool in a Global IT Company".  Proceedings of the European Conference of Information Systems, June 2012, Barcelona, Spain.
  • Jin, X. and J. Kotlarsky (2012) "Knowledge Integration in Multi-vendor Outsourcing Relationships: Towards a Conceptual Framework", Proceedings of the Organisational Learning, Knowledge and Capabilities (OLKC) conference, April 2012, Valencia, Spain.
  • Oshri, I., Kotlarsky, J. and A. Gerbasi (2012) "Radical Innovation in IT Outsourcing", Proceedings of the Sixth Global Sourcing Workshop, March 2012, Courchevel 1850, France.
  • Oshri, I., Kotlarsky, J. and A. Gerbasi (2011) "Can Client Firms Achieve Radical Innovation in IT Outsourcing?" Proceedings of the International Conference of Information Systems 2011, December 2011, Shanghai, China.
  • Oshri, I. and J. Kotlarsky (2010) "Results of the Pan-European Survey of Outsourcing Trends: The Client Perspective", Proceedings of the Fourth Global Sourcing, March 2010, Zermatt, Switzerland.
  • Oshri, I. and J. Kotlarsky (2010) "The Evolutionary Path of Offshore Captive Centre Strategies", Israel Strategy Conference, December 2010, Haifa, Israel.
  • Kotlarsky, J., van den Hooff, B. and M. Huysman (2009) "Bridging Knowledge Boundaries in Cross-Functional Groups: The Role of a Transactive Memory System", Proceedings of the International Conference of Information Systems 2009, December 2009, Phoenix, Arizona, USA.
  • Kotlarsky, J., van den Hooff, B. and M. Huysman (2009) "The role of a Transactive Memory in Bridging Knowledge Boundaries", Proceedings of the Organisational Learning, Knowledge and Capabilities (OLKC) conference), April 2009, Amsterdam, The Netherlands.
  • Oshri, I., Kotlarsky, J. and H. Scarbrough (2009) "Managing Expertise in Offshore Outsourcing: The Role of Codification". Proceedings of the Third Global Sourcing Workshop, March 2009, Keystone, CO, USA.
  • Oshri, I., Kotlarsky, J. and C-M. Liew (2008) "A Study of Captive Centres in India".  Proceedings of the Second Global Sourcing Workshop, March 2008, Val d'Isere, France.
  • Kotlarsky, J.and I. Oshri (2007) "Managing Globally Distributed Component-Based Software Development".  Proceedings of the Workshop on the Challenges of Collaboration in Global Software Development, in conjunction with the 10th European Conference on Computer Supported Co-operative Work (ECSCW'07), September 2007, Limerick, Ireland.
  • Oshri, I., Kotlarsky, J., van Fenema, P.C. and L.P. Willcocks (2007) "Expertise Management in a Distributed Context: The Case of Offshore IT Outsourcing". Proceedings of the IFIP WG 8.2/9.5 Conference on Virtuality and Virtualization, July 2007, Portland, OR, USA.
  • Oshri, I.,Kotlarsky, J.and P.C. van Fenema (2007) "Transactive Memory and the Transfer of Knowledge Between Onsite and Offshore Teams". Proceedings of the 3rd International Conference on Outsourcing Information Systems (ICOIS), May 2007, Heidelberg, Germany.
  • Oshri, I.,Kotlarsky, J.,Willcocks, L.P. and P.C. van Fenema (2007) "Managing Expertise in IT Outsourcing Relationships".Proceedings of the First Global Sourcing Workshop: Services, Knowledge and Innovation, March 2007, Val d'Isere, France.
  • Kotlarsky, J., van Fenema, P.C. and L.P. Willcocks (2006) "Case Research in Global Software Projects: Coordinating Through Knowledge".Proceedings of the International Conference of Information Systems 2006, December 2006, Milwaukee, WI, USA.
  • van Fenema, P.C., Oshri, I. andJ. Kotlarsky(2006) "Coherent Paths of Organizing:  A Transactive Memory System Perspective in Coordination".EIASM Workshop on "Organizing Paths - Paths of Organizing", November 2006, Berlin, Germany.
  • Oshri, I., Kotlarsky, J.and L.P. Willcocks (2005) "Before, During and After Fact-to-Face Meetings: The Lifecycle of Social Ties in Globally Distributed Teams".  Proceedings of the International Conference of Information Systems 2005, December 2005, Las Vegas, Nevada, USA.
  • Oshri, I.,Kotlarsky, J.and C. Hirsch (2005) "Information Security in Networkable Window-based Operating System Devices: Challenges and Solutions", Softwars 2005, Las Vegas, Nevada, USA.
  • Kotlarsky, J.and P.C. van Fenema (2004) "Relativity of Space and Time Constraints in Dispersed Collaboration".  Paper presented at Beta Conference "Fundamentals for Operations Management: Where Disciplines Meet", Eindhoven, The Netherlands.
  • Kotlarsky, J.and P.C. van Fenema (2004) "Relativity of Space and Time Constraints in Dispersed Collaboration: Theoretical Explanation and an Empirical Investigation". Academy of Management Annual Meeting 2004, New Orleans, Louisiana, USA.
  • Oshri, I., Kotlarsky, J.and K. Mason (2004) "Knowledge Exploitation in Product Programs: A Comparison Between the Mass Production and Made to Order Paradigm". European Group for Organizational Studies (EGOS) 2004, Ljubljana, Slovenia.
  • Kotlarsky, J., Kumar, K. and J. van Hillegersberg (2002) "Coordination and Collaboration for Distributed Teams: The Case of Object-Oriented / Component-Based Software Development".  Proceeding of the Workshop on Global Software Development of the International Conference on Software Engineering (ICSE) 2002, Orlando, Florida, USA.
  • Sinriech, D. and J. Kotlarsky (2002) "A Dynamic Scheduling Algorithm for a Multi-Load Multiple-Carrier System". Proceeding of the 7th International Material Handling Research Colloquium (IMHRC), Portland, Maine, USA.
  • Kotlarsky, J.(2001) "Developing Internet-based Integrated Architecture for Managing Globally Distributed Software Development Projects".Proceeding of the Doctoral Consortium of the 13th Conference on Advanced Information Systems Engineering (CAiSE), Interlaken, Switzerland.
  • Kotlarsky, J., van Hillegersberg, J. and K. Kumar (2001) "Towards a Global Software Development Architecture".  Proceeding of the 2001 IRMA International Conference, Toronto, Canada.
  • Kotlarsky, J.and D. Sinreich (2000) "Scheduling Multi-Load Automatic Guided Vehicles (AGVs) in a Dynamic Environment". Proceedings of the 11th Industrial Engineering and Management Conference (IE&M), Beer-Sheva, Israel.

Book Chapters

  • Jin, X., Kotlarsky J. and I. Oshri (2014) “Understanding Knowledge Integration in Multi-sourcing Arrangements” in Information Systems Outsourcing: Towards Sustainable Business Value, 4th edition. Hirschheim, R., Heinzl, A. and J. Dibbern (eds.), Springer, pp. 273-288.

  • Nevo, D., Kotlarsky, J. and S. Nevo (2014) “New capabilities: Can IT Vendors Leverage Crowdsourcing?”, in Information Systems Outsourcing: Towards Sustainable Business Value, 4 th edition. Hirschheim, R., Heinzl, A. and J. Dibbern (eds.), Springer, pp. 479-500.

  • Kotlarsky, J., Levina, N. and E. Kuraksina (2013) “Evaluation of Russia’s attractiveness as IT offshoring destination” in The Oxford Handbook of Offshoring and Global Employment, Bardhan, A., Dwight, J. and C. Kroll (eds.) Oxford University Press.

  • Oshri, I., Kotlarsky, J. and A. Gerbasi (2012) "Understanding Innovation in Outsourcing Services" in The Dynamics of Global Sourcing: Perspectives and Practices. Kotlarsky, J., Oshri, I. and L.P. Willcocks (eds.) Springer, Germany, pp. 78-93.

  • Oshri, I. and J. Kotlarsky (2011) "Innovation in Outsourcing: Towards a Practical Framework" in New Studies in Global IT and Business Services Outsourcing.  Kotlarsky, J., Willcocks, L.P. and I. Oshri (eds.) Springer, Germany, pp. 211-229.

  • Oshri, I. and J. Kotlarsky (2010) "Realising the Real Benefits of Outsourcing: Measuring Excellence and Its Importance in Achieving Long Term Value" in Global Sourcing of Information Technology and Business Processes. Oshri, I. and Kotlarsky, J. (eds.) Springer, Germany. pp. 250-270.

  • Oshri, I., Kotlarsky, J. and P.C. van Fenema (2009) "Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams" in Information Systems Outsourcing: Enduring Themes, Global Challenges, and Process Opportunities. Hirschheim, R., Heinzl, A. and J. Dibbern (eds.) Springer.

  • Oshri, I., Kotlarsky, J.and L.P. Willcocks (2008) "Expertise Management in Distributed Offshore Outsourcing" in Information Systems and Outsourcing: Studies in Theory and Practice. Lacity M.C. and L.P. Willcocks (eds.), Palgrave: London.

  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "Socialization in a Global Context: Lessons for Dispersed Teams" in Exploring Virtuality within and beyond Organizations. Panteli, N. and M. Chiasson (eds.) Palgrave.

  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "Managing Dispersed Expertise in IT Offshore Outsourcing: Lessons from Tata Consultancy Services" in Outsourcing Global Services: Knowledge, Innovation and Social Capital. Oshri, I., Kotlarsky, J. and L.P. Willcocks (eds.), Palgrave: London, pp. 288-310.

  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "On the Soft Side of Global IT Outsourcing: Innovating in relationships, social capital, and knowledge" in Outsourcing Global Services: Knowledge, Innovation and Social Capital (Introduction). Oshri, I., Kotlarsky, J. and L.P. Willcocks (eds.), Palgrave: London, pp. 1-8.

  • Kotlarsky, J., Oshri, I. and P.C. van Fenema (2008) "Building Trust in Globally Distributed Teams" in Encyclopedia of Networked and Virtual Organizations, Putnik G.D. and M.M. Cunha (eds.). Information Science Reference. ISBN: 9781599048857.

  • Oshri, I., Kotlarsky, J. and P.C. van Fenema (2008)"Knowledge Transfer and Sharing in Globally Distributed Teams"in Encyclopedia of Networked and Virtual Organizations, Putnik G.D. and M.M. Cunha (eds.). Information Science Reference. ISBN: 9781599048857.

  • van Fenema, P.C., Oshri, I. and J. Kotlarsky (2008) "Management of Distributed Teams in Network Organisations" in Encyclopedia of Networked and Virtual Organizations, Putnik G.D. and M.M. Cunha (eds.). Information Science Reference. ISBN: 9781599048857.

  • Kotlarsky, J., Oshri, I. and C. Hirsch (2007) "Information Security Policies for Networkable Devices" in Encyclopedia of Information Ethics and Security, Quigley, M. (ed.). Information Science Reference. ISBN: 9781591409878.

  • Oshri, I., Kotlarsky, J., van Fenema P.C. and L.P. Willcocks (2007)"Expertise Management in a Distributed Context: The Case of Offshore Information Technology Outsourcing"in Virtuality and Virtualization.  Crowston, K, Sieber, S. and Wynn, E. (eds.), Springer, pp. 295-314. ISBN: 978-0-387-73024-0.

Professional Magazines

  •  Kotlarsky, J. and J. Teckemeyer (July 2015) “Go direct for an outsourced advantage,“ Professional Outsourcing Magazine, Issue 21, Special Report on Financial Services, pages 18-24.

  • Oshri, I., Kotlarsky, J. and L.P. Willcocks (April 2015) “Expert supplier selection”, Professional Outsourcing Magazine, Issue 20, pages 46-54.

  • Oshri, I. and J. Kotlarsky (July 2014) “Four ways to multisource”,Professional Outsourcing Magazine, Issue 17, pages 50-54.
  • Oshri, I. and J. Kotlarsky (December 2013) “Can your vendor innovate for you?”,Professional Outsourcing Magazine, Issue 15, pages 26-32. 

  •  Kotlarsky J. and I. Dekov (October 2013) “Bulgaria, the Balkans, the Baltic, and beyond”, Professional Outsourcing Magazine, Issue 14, Rightshoring II Report, pages 12-20. 

  •  Oshri, I. andJ. Kotlarsky(March 2013) “Passage from India”,Professional Outsourcing Magazine, Issue 12, Sourcing Models, pages 6-14.

  • Kotlarsky, J.and I. Oshri (December 2012) “Your guide to sourcing models”,Professional Outsourcing Magazine, Issue 11, Global BPO and Sourcing trends, pages 6-14. 

  •  Kotlarsky, J.(October 2012) "The bear market, Russia",Professional Outsourcing magazine,issue 10, Rightshoring Report, pages 20-28.   

  • Kotlarsky, J.(2010) "New Opportunities in Global Outsourcing",International Trade Forum, Issue 2, pp. 28-29.  

  •  Willcocks, L.P., Griffiths, C. andJ. Kotlarsky(August 2009) "New Wave Offshowing: The Non-BRIC Challenge in Business and IT Services", Cutter Concortium, 12(8) http://www.cutter.com/content/alignment/fulltext/summaries/2009/08/index.html  

  • Oshri, I. and J. Kotlarsky (Feb 2009) "How to manage your offshore R&D centre" Status Magazine, pp. 40-42.

  •  Oshri, I.,Kotlarsky, J.and C-M Liew (May 2008) "Four Strategies for Offshore 'Captive' Centres",Wall Street Journal,Business Insight section, May 12 2008, http://online.wsj.com/article/SB121018777870174513.html?mod=2_1573_leftbox

Reports and White Papers

  •  Oshri, I. andJ. Kotlarsky(2011) "Innovation in Outsourcing" A WBS white paper for Cognizant. http://valueofinnovation.com/ 

  •  Oshri, I. and J. Kotlarsky (2009) "The Real Benefits of Outsourcing", A WBS white paper for Cognizant.http://www.quantifyingoutsourcingbenefits.com/default.asp 

  •  Willcocks L.P., Griffiths, C. and J. Kotlarsky (2009) "Beyond BRIC. Offshoring in non-BRIC countries: Egypt - a new growth market", An LSE Outsourcing Unit Report, January 2009.  

Case Studies

  • Kotlarsky, J.(2006), "A Case of Re-engineering, from a Monolithic to a Component-Based System: Case study of the software development team of LeCroy Corporation". European Case Clearing House (ECCH) (awarded a Philip Law Scholarship of ECCH for writing the teaching case).  Case reference 906-046-1; teaching note reference 906-046-8.

 

  • From 03/2014 Director of Research Degree Programs (PhD and DBA), Aston Business School
  • 2010-2012 Academic Director of Master in Information Systems Management and Innovation, Warwick Business School 

 

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