Stay safe on and off campus
Aston is a safe campus to live, work and study and we have a number of systems in place to ensure your safety, security and wellbeing are protected. The safety of our community is a priority for Aston University and the outstanding service by Aston’s Campus Safety Team is recognised through the award of ‘Security Team of the Year 2019’ by AUCSO (Association of University Chief Security Officers).
Staying safe and reporting any incidents is the shared responsibility of our whole community and there are some simple steps you can follow to give you extra vigilance and peace of mind.
To be the UK’s safest destination university where our beneficiaries are supported and protected in order to achieve the best possible outcomes.
In 2023, Aston will have an international reputation for being one of the safest universities to work and study. People will come here not only because of our world-class programmes, but because they feel safe while they are here and confident that we can enhance the student experience.
We recognise the great achievements of our staff through the annual Security Awards programme offering awards in ‘Courage and Professionalism’ and ‘Outstanding Continuous Performance.’
I am incredibly proud to lead the Campus Safety department here at Aston University. My team are here to ensure that the campus estate and our community are as safe as possible. People do not just choose Aston because of our innovative and ground-breaking programmes on offer. Safety is a critical element, considered by many when choosing an institution. Our role here at Aston is to make our community feel safe and secure while they study here. The safety of our community is paramount and we live and breathe it.
In order for Aston to achieve its mission as the UK’s leading university for students to succeed in business and the professions, staff and students need to feel safe and confident to achieve this. My team are equipped with a range of skills along with significant experience of working not only in security and protection, but also in higher education. We know our business and we are equipped with innovative technology and systems to meet those challenges and stay ahead.
It is not just about patrolling the campus. Patrolling is very important in order to engage and reassure our community. We also provide 24-hour support to students who are in need of help, support or just need someone to talk to when they need it. Going to university is an incredibly rewarding and enjoyable experience. For some though, it can be very daunting and we are here to offer help and assistance so students, staff and ensure that all visitors have a safe and enjoyable experience. We protect one of the most multicultural and diverse communities in the UK and welcome students from over 120 countries every year. Security and safety have different meanings depending on where our student originate. Therefore different approaches will be required to build trust and confidence with these students.
Our new 2020-2023 strategy fully complements and supports the aspirations in the Aston Strategy and Campus Vision. We have a strong sense of place here at Aston and we serve our wider community. Being positioned in the centre of Birmingham provides opportunities to support our beneficiaries and key stakeholders. We have superb relationships with the police, neighbouring education providers, Birmingham City Council and other key stakeholders. We are members of the Association of University Chief Security Officers (AUCSO) and achieved ‘Security Team of the Year’ in 2018.
The Department is made up of 4 teams of 6 officers working 24 hours a day, seven days a week to ensure that continuous operational needs are met.
Each team is led by a Team Leader and supported by a Control Room Operator and 4 Campus Safety Officers.
A Shift: Headed up by M. Malkin
B Shift: Headed up by D. Golding
C Shift: Headed up by C. McKen
D Shift: Headed up by J. Malkin
Whether it’s your first time in a big city, or you know your surroundings very well, your safety is important.
Here are some tips on keeping you and your belongings safe when out and about.
If you see any suspicious activity, please contact Security on 0121 204 4803 or 0121 359 2922.
Project Servator is a partnership with West Midlands Police and aims to deter, detect and disrupt a range of criminal activity, while providing a reassuring presence for the public.
It sees highly-visible yet unpredictable police deployments in and around campus and Birmingham. They can happen anywhere and at any time.
They involve both uniformed and plain-clothed officers, supported by a range of other resources such as armed officers, police dogs, vehicle check-points, a network of CCTV cameras, security staff and retailers we work in partnership with.
One of the key elements of Project Servator is unpredictability, so don’t be surprised if you see police officers pop up at various times and locations across the campus.
If you need to report an incident on campus, Aston University Security Team are available 24/7 and 365 days a year. No matter how large or small, the Security Team are here to help you.
You can also contact the Hub on 0121 204 4007.
For general enquiries: internal (4803) university switchboard (0121 204 0300).
For emergencies dial 999, and then contact Security on 0121 359 2922 (open 24 hours).
For non-emergencies dial West Midlands Police 101 or register for live chat (non-emergency).
Find out more about SafeZone, our new security app.
Find out more about SafeZone’s features.
Our control room operates an extensive, state-of-the-art CCTV network. Our operators are trained in operational needs, Data Protection Law, the Human Rights Act and equipped with personal body cameras.
As a public body, the University may receive requests under the Freedom of Information Act 2000. Requests are dealt with by the Freedom of Information Coordinator and Registry.
In 2015 the University worked alongside the Surveillance Camera Commissioner to trial an assessment tool to ensure we met Government guidelines. Aston was the first University in the UK to achieve the SCC Certificate of Compliance.
Cyclists can join our Aston University Bicycle User Group (AstBug). It is free to join and membership benefits include:
For health and safety reasons, no cycles can be taken in to any of our buildings. However we have a number of secure bike shelters throughout the campus and in combination with CCTV and a good ‘D’ lock, your bike will be secure.
For those who drink alcohol and when you are out with friends, it is important to keep in control.
Aston University has a strict zero-tolerance to the use of illegal drugs and for students involved in illegal drugs activity, disciplinary action will be taken.
Disciplinary action can result in fines, suspension from studies and expulsion from University.
A drug conviction, even a caution, can seriously restrict your eligibility for certain careers and foreign travel.
For more information and advice on drink and drugs visit: