Aston University Imaging

Healthcare imaging experts based in the heart of the city

Aston University Imaging is an independent scanning service based in Birmingham City Centre Aston University campus. 
As a research focussed centre, our team of experts treat every patient with the upmost care.

Our services are available for patients who require an MRI or MEG scan, accessed through a referral from a consultant, GP or other healthcare professional. 

Where to find us

Our facilities are based at Aston University campus in the heart of Birmingham city centre.

To enquire about a booking:

Please email ihn_clinical@aston.ac.uk

Terms and Conditions of Service Provision for Self-Pay and Insured Patients

Aston University Consulting Limited (“Aston” or “Aston University Imaging” or “We”) is regulated by and registered with the Care Quality Commission.

Our services

1 Aston will:
1.1 at the request of your referring clinician or health care professional (“the referrer”), process and carry out a clinical investigation based on the clinical detail provided by the referrer;
1.2 arrange for a radiologist to review and assess any resulting diagnostic images and prepare a technical report.
2 The technical report referred to in clause 1.2 will be supplied to the referrer.
3 Copy images will be provided on USB sticks or by digital transfer for the patient and the referrer. Initial copies are included within the fee charged for the service. Additional copies are chargeable.
4 We will use reasonable endeavours to provide the services outlined in clauses 1 to 3 and to do so in a timely manner. In the event of unforeseen circumstances, including but not limited to equipment failure, unscheduled maintenance or staff unavailability, we will notify you as soon as possible. If this occurs we will reschedule the appointment as soon as reasonably practicable, but subject to clauses 21 and 22 below we will not be liable for any losses arising out of such circumstances.
 

Data Protection

5 Patient personal data, including sensitive personal data, will be processed in accordance with the Data Protection Act 2018 and our information and records management policies and procedures, which are published on our website. Our patient privacy notice is published here. Your personal data may also be shared with others not involved in your diagnoses, treatment or care in the course of investigating or responding to any potential complaint or claim.
6 We will forward the technical report and images to the original referrer only.
7 All referral details, report and images are stored in accredited secure storage and only accessed by authorised employees and agents of Aston University.

Charges

Self-pay patients

8 Aston’s charges relate to booked time on the MRI scanner, post scan analysis of the images, compiling the written technical report and copying images on PC compatible discs and provision of the same to referrer and patient.
9 In the event that a patient
9.1 fails to attend a pre-arranged appointment for an MRI scan;
9.2 cancels an appointment with less than 48 hours’ notice in advance; or
9.3 fails to disclose information which results in a pre-arranged MRI scan having to be cancelled,
then Aston will not offer a refund.
10 We acknowledge the ongoing COVID-19 pandemic in the UK and undertake to comply with all official guidance from the UK Government. If we are unable to fulfil your appointment due to Government guidance, we will let you know as soon as possible and will work with you to re-arrange your appointment. If you are unable to attend a pre-arranged appointment due to Government guidance, we will work with you to arrange a new appointment.
11 You will be provided with a current price list. You agree to pay for the services outlined above. Payment will be due in advance of any appointment and is made by credit or debit card and a receipt is available on the day of appointment.

Insured Patients

12 If the cost of any investigation is being covered by a private health provider, an invoice will be forwarded to the provider after the appointment. If the insured has a policy excess this will need to be paid by the insured person. What an insurer will fund and the process for acquiring authorisation for treatment can vary between insurers.
13 If the investigation is being funded by an insurer, you will ensure that you have the insurer’s authority prior to proceeding with the investigation.
14 You will provide us with confirmation of the name of your insurance company, your policy number and the authorisation code. All invoices will be forwarded direct to the insurance provider in line with the provider’s terms and conditions and any queries in relation to payments should be directed to the insurance company concerned.
15 If the cost of any investigation is covered by a third party an invoice will be forwarded to that party.
16 We will not be responsible for any claim submitted retrospectively by a patient to an insurance provider in respect of the monies paid on a self-funding basis.

General provisions

17 Aston University Imaging operate a complaints policy which is designed to ensure that each complaint is dealt with promptly and appropriately, taking into consideration the circumstances of the complaint and any requirements you have notified to us. We will endeavour to ensure that each complaint is investigated thoroughly and that we respond in a timely manner.
18 The contract between Aston and you includes these Terms, the appointment letter, the MRI/MEG Consent & Safety Screening Form and any other terms and conditions provided to you by Aston from time to time.
19 Aston may vary these Terms from time to time.
20 Nothing in these Terms shall exclude or limit liability for death or personal injury resulting from the negligence of Aston or its agents or employees.
21 Subject to clause 17, Aston’s total aggregate liability in respect of claims arising, including (without limitation) from breach of contract, tort, negligence, misinterpretation or breach of statutory duty shall not exceed the amount of this agreement.
22 Any notice given pursuant to these Terms must be in writing and shall be sufficiently given to the other party if sent by first class prepaid post or airmail or hand delivered addressed to that party at the party’s last known address or place of business or that party’s registered office or any alternative address notified by that party in accordance with this clause.
23 A person or entity who is not party to this agreement shall have no rights under these Terms by virtue of the Contracts (Rights of Third Parties) Act 1999.
24 These Terms will be governed by and construed in accordance with the laws of England and Wales and the parties submit to the exclusive jurisdiction of the courts of England and Wales.