What we do

Supporting Institutional Strategy and Key Performance Indicators

The Quality Team is responsible for coordinating University activity to support the institutional strategy, benchmarked against the University’s key performance indicators. The Quality Team supports and provides expertise to academic and professional staff as well as to other stakeholders, such as partner institutions and employers, promoting shared values and expectations. Quality assurance and enhancement activities provide the institution with a set of tools and processes to ensure that Aston’s programmes are aligned to the University’s strategic objectives, and provide value to its beneficiaries and stakeholders.

This work involves reviewing activity and identifying both good practice and areas for improvement, to positively enhance the student learning experience. In addition, the team is also responsible for interpreting national policy where this relates to quality assurance and enhancement and preparing the University for external audit and review.


The Quality Team also supports a number of committees that form part of the quality assurance and enhancement processes at Aston. You can find more information about these committees on our committees page.

QAA Membership

As a member of the national Quality Assurance Agency, all Aston University staff and students can register for access to QAA membership resources.

This includes:

  • Guidance and research papers
  • Information on UK Higher Education
  • Help forums
  • Information about forthcoming events

Aston's membership package also includes access to:

  • The Quality Insights and International Insights resources
  • Case studies and webinar recordings

To register and gain access to the many resources available, please click here and complete the registration process.

Who we are

Central Quality Office, South Wing 408:

Director of Quality Assurance & EnhancementCentralTBC
Quality Officer Academic StandardsCentralAdam Hewitt
Quality Officer Programme Development & ModificationCentralTBC
Quality Officer PartnershipsCentralTBC
Quality Officer Degree ApprenticeshipsCentralTBC
Quality AdministratorCentralTBC
Quality OfficerBSSLouise Millard
Quality CoordinatorBSSKaren Penny
Quality CoordinatorBSSJuskiren Sehmbi
Quality OfficerEPSDonna Wheat
Quality CoordinatorEPSKaty Barry
Quality OfficerHLSHannah Dugmore
Quality CoordinatorHLSClaire Rolls
Quality CoordinatorHLSTBC
Where are we

The main Quality Office is currently located on the fourth floor of the south wing in SW408. The Central Quality Team and HLS Quality staff are currently located here. Other College Quality representatives are located in their respective Colleges of study.

See the "Who we are" section for details.

Information and resources:

Frequently Requested Pages

For more information, please visit our A-Z for an indication of more areas where we can provide advice and guidance. 

For general queries please email Academic Quality

Alternatively, contact one of the team using the ''Who we are'' section above or from the staff directory.