Support ServicesSupport ServicesA helping hand through university life The Hub Located on the ground floor of Main Building, The Hub is home to the Student Advice Team – drop by and say hello! Disability Support Advice and support for students with disabilities, including ongoing health conditions and learning differences. International Student Support Everything from help with organising visas to advice on navigating life and work in the UK. My Aston The MyAston app is designed to improve your experience of studying at Aston and living in Birmingham. Student ID Replacement Lost or damaged your student ID card? Order a replacement here to be collected from the IT helpdesk in Main Building. Attendance, Absence and Changing Course Find out more about our attendance recording system as well as the process of suspending your studies and changing course. Support for Care Leavers Some helpful guidance on the services and support available at Aston, helping you transition to university life and fulfil your potential. Complaints Procedure Links and guidance to help make sure your feedback or complaint is sent to the right place where it can be looked into. Counselling and mental wellbeing Our qualified counsellors/psychotherapy practitioners and those in training are here to support you. Learning Development Centre Here to help you with all aspects of academic skills, so you can keep on top of your studies. The Chaplaincy Team For those of all faiths or of none, offering care, guidance and friendship to all. Funding and Welfare Support Advice and support with Student Finance queries, hardship applications, Scholarships, Exceptional circumstances and all general welfare queries.