Support with Fees and Finance
How are my fees spent?
Transparency is vitally important to us, and we're proud to benefit our students, staff and wider community.
Find out more
Can I get a refund if I leave my programme part way through?
Yes, in certain circumstances a refund or partial refund will be considered. Please refer to the University Tuition Fee Policy which outlines the withdrawal process. Please note there is a deadline for informing the University of your wish to withdraw, after which there can be no refund.
Can invoices, letters, statements and other financial correspondence be sent to an (personal) email address other than the Aston University email?
No, all communication will be sent to you at your Aston University email address. It is important that you check your email on a regular basis.
- Tuition Payments
Do I have to pay the fees on or before enrolment?
During your enrolment you will automatically be setup to pay by instalment, allowing you to pay 50% of your tuition fees by 31 October.
Alternatively your fees maybe paid by one of the following methods:-
- Undergraduate student who have taken out a loan with Student Finance England will have the funds paid directly to the University on your behalf.
- Postgraduate students who have taken out a loan with Student Finance will have the funds paid directly your bank account. In order to amend your instalments inline with Student Finance's payment dates and amounts Finance Centre require a copy of your notification along with payment of the 1st instalment.
- A sponsor, normally when a company or institute (not a family member or individual) is paying your fees on your behalf, see Sponsored Students for further detail.
Can I pay at enrolment?
Yes, payments can be made during enrolment. Finance staff are located in the Finance Centre and will be available to help you with the payments. You may also use the online card payment this option, which means you do not have to queue and is accessible outside of normal office hours.
What happens if I do not pay at enrolment?
If payment is not made in full, or insufficient evidence is given on how your fees will be paid, then financial clearance will be blocked. You will have until 31 October to pay in full or provide a sponsorship letter, failure to do so may result in you being asked to withdraw. It is important that you speak to staff in the Finance Centre.
I have not received my Tuition Fee Loan confirmation, will I still be able to enrol? Will I still have to pay my fees then request a refund from the University?
Yes, you can still enrol but we advise that during online enrolment you complete an instalment request, allowing you to pay 50% of the fees by the deadline date of 31 October. The Student Loans Company will provide confirmation of your loan to Student Academic Services who will credit any invoices raised for tuition. You will then be required to complete the refund request, for further details click on
Can I pay by monthly instalments?
No, the University only allows the following; 50% Term 1, 25% Term 2 and 25% Term 3 by online card instalments only.
When will I be invoiced for my tuition fees?
You will receive an invoice once you are formally enrolled. This will be sent to your Aston University email, it is important that you check your email on a regular basis. If you have already paid, this will be confirmed on the invoice which will be printed ‘PAID’.
How much are my tuition fees?
The tuition fees are calculated by the Academic Services who can confirm the charge.
What happens for subsequent academic years?
The same deadline of 31 October for the relevant academic year applies. You will not be permitted to re-enrol for the following academic year if you have not paid the fees and other amounts due to the University.
What sanctions are imposed for the late payment of tuition fees?
Tuition fee sanctions will be imposed, for example the use of both library and computer facilities will be withdrawn. For further details please go to the Sanctions page.
Will any debt to the University stop me from graduating?
Yes, for further details please go to the Sanctions page.
What Scholarships are offered by Aston? Will this reduce my fees?
Aston offers a range of scholarships click the link to find additional details Aston Scholarships.
Contact the Student Finance Centre
The Student Finance Centre is available between 9:00am and 5:00pm.
All students should make any written enquiries to the Student Finance Centre through the Solve portal.
Accounts Receivable - for fee payment and general information
Tel: +44 (0)121 204 4355
Accounts Payable - expense claims
Tel: +44 (0)121 204 3180