Coronavirus update

From Monday 24 January face coverings are no longer required in teaching and learning spaces, but we recommend that you wear one in crowded communal spaces such as corridors and lifts.

To stop the spread of Covid-19:

  • Continue to test twice a week
  • Get vaccinated and get your booster
  • Wear a face covering in crowded indoor spaces and on public transport
  • If you feel unwell, get a test and self-isolate if required
  • Free Covid-19 test kits and pack of re-usable face coverings are available free of charge from Main Reception

In the event of a positive test result you should:

Inform us and see Self-isolation for COVID-19 cases for further information.

 

Key points

  • From Monday 24 January face coverings are no longer required in teaching and learning spaces, but we recommend that you wear one in crowded communal spaces such as corridors and lifts.
  • Continue to test twice a week, get vaccinated and get your booster, and if you feel unwell get a test and self-isolate if required.
  • If you need additional support at this time contact our mental wellbeing support and counselling service or on 0121 204 4007.
  • Our Students’ Union (SU) team is also here to provide advice and support, so pay them a visit at the SU building or contact them.
  • For all IT queries please use Solve.
  • Aston has a team who is closely monitoring and managing the situation and is acting on advice of Public Health England, Universities UK and the NHS.
  • We will be updating this advice as new Government and Public Health England guidance emerges.
  • For any general student queries or queries about teaching, assessments and exams please contact us.
  • For absences and visa queries please contact engagement.
keep-safe

Quick menu 

Use of face coverings

  • From Monday 24 January face coverings are no longer required in teaching and learning spaces, but recommend that you wear one in crowded communal spaces such as corridors and lifts.
  • Students and staff need to wear a face covering in public areas, circulation, and teaching and learning spaces in all of our buildings, including the Library and the Students' Union, to help keep our community safe.
  • If you are exempt from wearing a face mask we encourage you to download our exemption badge.
  • Packs of re-usable face coverings are available free of charge from reception in the Main Building and visors are available from the campus safety tea.

Returning to the UK for TP2

Students returning to the UK after the festive break should:

Returning to Aston for TP2

  • Take a lateral flow test prior to travelling back to Aston after the festive break. This will help to minimise the spread of Covid-19.
  • If you feel unwell, stay at home, take a test and follow the latest guidance about isolation on the Gov.uk website. Positive results need to reported to covid-19reporting.
  • TP2 teaching and learning is expected to continue as scheduled unless the University receives further changes from the government.

COVID-19 status – what this means

The Government has updated its guidance on Covid-19 status checks at venues and events. Valid Covid-19 status means where any of the following apply:

  • You have been vaccinated with two doses of an approved vaccine (or one of the single-dose Janssen vaccine)
  • You have taken a PCR or rapid lateral flow test within the last 48 hours
  • You are exempt on the basis of an approved medical exemption or clinical trial participation

Accepted proof can be any of the following:

  • the NHS COVID Pass
  • an approved international equivalent
  • a valid text or email confirmation of a recent test result

See the Gov.uk website for full details.

Covid-19 Vaccines

How will I be invited for the COVID-19 vaccination?

The COVID-19 vaccination is being offered to everyone aged 16 or over at local sites run by GPs or community pharmacies, at larger vaccination centres and in some hospitals. Local areas may also work with partners to set up ‘pop up’ temporary clinics at locations convenient for students to access, for example, on university campuses.

Students registered with a GP can book their appointment at a larger vaccination centre, a community pharmacy run site or at some GP run sites through National Booking Service website or by phoning 119.

Those who are registered with a GP will also receive an invitation to be vaccinated from their GP practice.

While registration with a GP is encouraged to access the vaccine, individuals can request to book COVID-19 vaccination appointments as an unregistered patient through a local GP practice.GP practices should support unregistered patients and those without an NHS number to access the vaccine.

You may have already received your vaccinations if you are at higher risk of COVID-19, are on a placement as a frontline health or care worker, are an unpaid carer, or are a household contact of someone who is immunosuppressed.

I'm registered with a GP in my hometown, but not where I study, or vice versa - what do I do?

If you are 18 or over and registered with a GP practice, you can book both appointments online through the National Booking Service  at a location that is convenient to you, or book a first dose through your GP and a second dose in a different location through the National Booking Service.

How can I access my second dose if I am in a different location to where I had my first dose?

The NHS has published FAQs on Second Doses in general.

In general, patients should return to the place they had their first dose to have their second dose. However, it is appropriate for students to receive their second dose in a different location to their first dose due to their circumstances. The National Booking Service has an option to book or re-arrange the second vaccination appointment at a different location to the first appointment.

If you had a first dose in Wales, Scotland or Northern Ireland, but are in England at the time of your second dose, you should either 1) book a second dose through the National Booking Service (if you are registered with a GP in England and therefore have an English NHS number); 2) register with a GP in England and book an appointment that way; or 3) approach a local GP and ask to be vaccinated as an unregistered patient.

NHS England is working with the NHS in Scotland, Northern Ireland and Wales to ensure that records of vaccinations in those nations flow into a patient’s English NHS record.

Can students due to start a health or social care placement be vaccinated before their placement starts?

All adults in the UK aged 18 or over should be offered their first dose of the COVID-19 vaccine by 19 July 2021.

Anyone who starts working in the NHS or in social care and has not been vaccinated should be offered the vaccination through occupational health departments or be aware of where they can access the vaccination through their employer. 

The second dose should not be brought forward in these circumstances.

What if a student eligible for their first dose in England but will be abroad for their second dose (e.g. overseas placement)?

You should contact the health service in the country where you are resident at the time the second dose is due.

How can students obtain a COVID vaccine certificate?

This is information on GOV.UK about COVID vaccine certification/

Where can students find more information?

See the NHS Covid Vaccination information to find out more about the COVID-19 vaccination.

Covid-19 Vaccinations - International Students

Are international students eligible for the vaccination?

Anybody ages 18 or over the UK is eligible for the COVID-19 vaccination for free, regardless of their nationality or immigration status.

Do international students need to pay for the vaccine?

Nobody in England has to pay for the COVID-19 vaccination. The COVID-19 vaccination is free of charge and does not count as the kind of care that requires payment.

International students or anyone seeing requests for payment should report this activity to their university institution and the Action Fraud. More information on COVID-19 vaccine scams is on the Action Fraud website.

Do International students need to be registered with a GP to get a vaccination

While registration with a GP is encouraged to access the vaccine, individuals can request to book COVID-19 vaccination appointments as an unregistered patient through a local GP practice.

How does an international student get an NHS number?

You can approach your local GP practice, saying you would like to register for the purposes of receiving the vaccine.

Are any dependents of international students also eligible for the COVID-19 vaccination?

Anyone in England is eligible for the vaccine if they fall within the current eligibility criteria set out by the Joint Committee on Vaccination and Immunisation and should come forward once it is their turn.

How does an international student get a vaccine?

We encourage our international students to register with a GP and get an NHS number.

An NHS number can be found on any letter the NHS has sent you, on a prescription, or by logging in to a GP practice online service. You can also find an NHS number using this tool.

It is possible to request to book COVID-19 vaccination appointments as an unregistered patient by approaching a local GP practice.

While registration with a GP is encouraged to access the vaccine, individuals can request to book COVID-19 vaccination appointments as an unregistered patient through a local GP practice.

See NHS registration for more information on GP registration.

I'm an international student and not registered with a GP, will I still be invited for a vaccination?

Students who are not registered with a GP will not be proactively contacted by a local NHS service. We encourage all students to register with a GP and they can be directed to the NHS registration for more information.

However, international students can book their vaccination appointments via the National Booking Service with their NHS number if they have previously received NHS treatment. You can also find an NHS number using this tool.

What should an international student do if they've received their first does of a COVID-19 vaccination abroad, and it is not a vaccine that is being offered in England?

If you have received a first dose of COVID-19 vaccine overseas that is also available in the UK, you should receive the same vaccine for their second dose. If the vaccine you received for your first dose is not available in the UK, the most similar alternative should be offered as per the advice (see sections on vaccine interchangeability guidance).

Where can I find more information?

See NHS COVID Vaccination for more information about the COVID-19 vaccine and the GOV website for information on COVID restrictions.

Information about Student Testing

What are the rules on isolation if I test positive for Covid-19 or someone in my household tests positive?

For the latest information on what to, should you or someone in your household test positive for Covid-19 see the Gov.uk website.

Where can I get a lateral flow test?

Lateral flow tests can be obtained from Main Building reception by your staff/student ID card. You can also order test kits online at the Gov.uk website or collect from a local pharmacy.

How often do I need to take a lateral flow test?

We expect all students and staff on campus to get tested twice weekly, to keep our community safe.

I have tested positive for Covid-19 within the last 90 days, do I need to take a lateral flow test?

No, if you have received a positive PCR (Covid-19) test result within the past 90 days the you do not need to take a rapid lateral flow test as you will antibodies in your system which will show as a positive result.

Do I need to show a negative lateral flow test result to gain entry to buildings on camera?

No, but we ask that students on campus participate in twice weekly testing.

General study

How do I access my online learning materials and lectures?

Key information and resources available through our virtual learning environment, Blackboard Learn. You can login to Blackboard using your Aston username and password. You can find dedicated support information on the TLC website.

Here is a link to a video that will give you a step by step guide on how to use Blackboard.

How do I access my timetable?

Here is a link to a video that will give you a step by step guide on how to view your timetable

How do I use WASS

You can use WASS to create and sign up to bookable events - these are typically labs, tutorials and workshops associated with your modules, but could also be to book appointments with advisers in the Hub. For more information, download the student user guide.

What is get ahead?

At Aston we want to ensure that all new students have a smooth transition into university life and as such we are launching our ‘Get ahead’ programme, an engaging learning platform to help orientate all new students to life at Aston.

You can access Get Ahead and welcome events using Blackboard.

How do I get to my campus-based sessions?

If you have a session on campus, you will need to understand how to read your timetable to get to the correct room.

You may see your module number on the event, but you will also see your room number.

Anything on the Ground floor in our Main Building will start with the letter G, for example:

G18 – is in the Main building Ground floor room 18

Anything on a higher floor will start with the letters MB

MB226 means Main Building 2nd floor room 226
MB303 means Main Building 3rd floor room 303

We also have two wings coming off the main building. South Wing and North Wing, so rooms in these areas will begin with SW or NW.

SW404 means South Wing 4th floor room 404
NW502 means North Wing 5th floor room 502
You may occasional be in a room starting with NX, this still refers to the North wing, but is on the 10th floor.

The lecture theatres sometimes are referred to by name. The following are in the Main Building:

Sumpner Lecture – 6th Floor MB
Wright Lecture Theatre – 6th Floor MB
Byng Kendrick – G11 MB
The Susan Cadbury and Adrian Cadbury Lecture Theatres are in the Aston Business School Building (where the Conference Aston Hotel is).

Lecture Room 4 (ABS) and Lecture Room 5 (ABS) are also in the Aston Business School Building 

Anything in the Vison Sciences building, which is located behind the library will start with the letters VS.
VSG03 means Vison Sciences Building Ground Floor room 3

Anything that starts LIB means it is in the Library and events marked as MLK are in the Martin Luther King Centre.

What do I do if I haven't received my Student ID card?

If you haven’t yet received your university ID card, or it has been posted to your home address while you are on campus, you can request a replacement via our Solve Portal. We are currently unable to issue cards face-to-face for health and safety reasons.

Please do not worry. It will only take a few days for the card to get to you, and we want to do everything to make sure you are safe on our campus and don’t need come onto campus if you don’t have to. It is expected that all students carry their student ID card with them whilst on campus.

How do I complete my enrolment?

If you haven’t enrolled yet, or are experiencing issues with the process, you can find instructions on how to do it and what documents you’ll need on our website. We’ve also made a short video guide, which you can access by clicking the image below:

enrolment at aston

If you are a Home student, once you have completed Pre-Enrolment, you should go to your MAP homepage and click on ‘Complete Enrolment’. This will ensure you’re fully enrolled.

If you’re an International student, you should send us details of when you will be arriving on campus, so we can complete your enrolment for you. Please send your arrival details to us.

The Government has announced tighter national Covid restrictions. Universities remain open and the start of term will commence as planned on Monday.

What study skills resources are available to me?

Don’t forget that the Learning Development Centre  (LDC)  has a number of online resources to support you with your studies: 

The LDC Blackboard Module - for a range of study skills including maths, academic writing, critical analysis, and revision and exam strategies.  

One-to-one appointments on MS Teams - for academic writing, study skills and referencing. Email the learning development centre to book.   

Mathematics support - Maths support resources, including topic notes, videos and practice questions with worked solutions are available at the Maths Support @ Aston Blackboard Organisation and you can see our Maths YouTube channel. Email learning development centre maths to book an appointment.

Can I borrow a laptop?

If you need to borrow a laptop you can do so from the library. These can be taken out of the library to be used on campus but they will not work off campus.

What is MyEngagement?

For those of you attending on-campus sessions we encourage you to log onto the MyEngagement platform to keep track of your studies. The platform provides you with real-time feedback and tips on how you can progress in your course. Log into MyEngagement to find out more.

I'm having trouble accessing the University systems. What can I do?

Solve is our online portal for students and staff and is the single portal for your digital questions. You can use Solve to:

  • Source digital solutions and guides
  • Search for services and forms Report digital issues
  • Report digital issues
  • Make requests for digital support and track progress
  • Communicate with a digital services team member

You can log into Solve with your university credentials.

You can also email our digital services team or call on 44 (0) 121 204 3445

Please include relevant details including programme and/or module code so that this can be communicated to programme teams.

I'm having trouble accessing specialist applications for my course. What can I do?

Our new Virtual Desktop Infrastructure (VDI) will allow you to access specialist applications required for your course, whether on or off-campus. The VDI allows you to make use of a powerful, windows-based machine from a variety of types and ages of PC, which will improve your access to university applications and systems. For more information about see the How to Access Software section of the quick start guide at Solve quick start guide.

 You can keep up with the latest news by visiting the Contact Us page.

What if I need to speak to my tutor for dissertation support?

One-to-one supervision, dissertation and office hours can be provided by phone, Skype etc. Alternative modes of assessing progress and achievement will be provided as necessary.

I am postgraduate research student, where can I get help?

Please look at the PGR Covid 19 FAQ on Blackboard or email the PGR Administration Team.

Exams and Assessments

What are the exam arrangements for January 2022?

All January 2022 assessments will now take place online, except for:

  • BF2264 Business Tax
  • BF3303 Audit and Professional Ethics
  • BF3308 Tax Policy and Personal Tax

If you are studying one of these, your College will communicate with you directly.

What if I am unable to sit exams due to a positive test/Exceptional Circumstances
  • Should you test positive for Covid-19/Omicron during the examination period, or be in a period of isolation, you should report this to covid-19reporting and contact your Personal Tutor/Programme Team.
  • If you are not fit to sit your exam or assessment you will be deferred (see below).
  • If you test positive for Covid-19, or you are are not fit to sit your examination/assessment for other reasons you need to complete and submit an EC form available at My Aston Portal (MAP). For more information about submitting an EC see our exceptional circumstances webpage.
When will deferred examinations be?

Please note that now examinations have moved online, the deferral examinations will return to the normal timing of week commencing 22 August 2022.

Do you need a space on campus to study/sit an online exam?

We're know that some of you need a space on-campus to sit your online exams and should you need to book space, the following rooms are available and can be booked via the Library booking system.

  • Library L014
  • Library L017
  • Library L018
  • Library L208
  • Library L209
  • Main Building MB203
  • Main Building MB205
  • Main Building MB208
  • Main Building MB413

The following non-bookable rooms are also available from 8am-6pm Monday to Friday. These all have computer access:

  • Main Building MB202
  • Main Building MB266
  • Main Building MB268

  • Main Building MB370
  • Main Building MB371
  • Main Building MB372
  • Main Building MB476
  • Main Building MB478
  • Main Building MB480

The following labs are available 24 hours, 7 days a week until 9am 17 January. Please note that these labs will be closed from 9am Monday 17 January to 2pm Wednesday 19 January for exam us

From 2pm Wednesday 19 January these labs will once again be open:

  • Main Building MB371
  • Main Building MB373
Where do I go for exam support?

Log into the LDC module in Blackboard which includes support for Exams and Revision, Effective Study at University and a section on Understanding Referencing. There's also a section Preparing for Maths Exams and extensive resources for maths revision, including practice questions and supporting videos. The maths drop-in centre is available Monday - Friday too - check out (Maths Support - LDC) for further information.

Wellbeing and Mental Health

Who can I contact for support?

Our team in The Hub is here to offer advice, help and support. They can help with finance advice, academic support, and advice for international students. The team also offers counselling and wellbeing services and the Enabling Team is ready to assist students with disabilities. For information about how to access these services, please visit the Hub webpage.

You can contact our Student Services Teams or 0121 204 4007.

If you’re struggling with your wellbeing or mental health, our qualified counsellors/psychotherapy practitioners in the Counselling and Wellbeing Service are here for you.

You can contact them via 0121 204 4007 or by email.

Our Chaplaincy team are here for you whether you belong to a faith community or not, you are welcome to talk confidentially with a Chaplain about any problems or concerns you may have.

You can contact our Chaplaincy Team or 0121 204 4729.

Our Enabling Team offers advice and support for students with disabilities, ongoing health conditions and learning differences.

You can contact the enabling team or 0121 204 4007.

Our students' Union (SU) team is also here to provide advice and support, so pay them a visit at the SU building or contact the union.reception.

The University has also signed up to ‘Togetherall’ which is an anonymous 24/7/365 days a year on-line support community, monitored by trained professionals who keep the community safe. You can access this support free of charge through using your Aston email address to register and log in at the Togetherall website.

Other ways to get help and support:

Student Minds  the UK’s student mental health charity. The Christmas break | Student Space

The Samaritans has a free to call service 24 hours a day, 365 days a year if you want to talk to someone in confidence through phone/email/text.

Birmingham Healthy Minds  offering advice, information and brief psychological talking therapy.

Connect to Support  for information on groups to connect with in Birmingham.

Forward Thinking Birmingham offering a variety of resources for young people.

MIND for general information and support. There is also a Click They also have a specific Birmingham branch.

I am isolating, who can I speak to about support?

MyAston, also integrates with SafeZone – our safety and security app, which enables students and staff to send alerts to our Campus Safety Team by pressing a single button. SafeZone can be used in instances where an emergency response is required, such as first-aid, or other emergency response, as well as general assistance. You can also use the app to ask for food or prescriptions during self-isolation, using the ‘Report Something’ section.  We ask all students who are on coming onto campus to sign up to SafeZone.

Our Student Services Teams are on hand to offer support so please get in touch or 0121 204 4007. Our advisors are checking in with students who are isolating by phone and video calls.

Accommodation

All accommodation on and around the Aston University campus is offered by private providers. For all Unite accommodation queries see the FAQs on their website.

Careers and Placements

Our sector-leading Careers and Placements team is committed to giving you the advice, tools, and guidance you need to help you plan your career, whether you are on campus or working remotely.

Their events, activities and appointments are being delivered both online and face-to-face. The Careers and Placements Centre on campus is open 09:00am - 4:30pm, Monday - Friday, so feel free to drop by and say hello to a member of the team.

To find out all ways you can access their support, please visit Careers and Placements.

Information for international students

Traveling to the UK

Students returning to the UK after the festive break should check the latest information on entering the UK before making plans.

COVID-19 vaccinations - International students

Are international students eligible for the vaccination? Anybody aged 18 or over in the UK is eligible for the COVID-19 vaccination for free, regardless of their nationality or immigration status.

Do international students need to pay for the vaccine? Nobody in England has to pay for the COVID-19 vaccination. The COVID-19 vaccination is free of charge and does not count as the kind of care that requires payment.

International students or anyone seeing requests for payment should report this activity to their university institution and to Action Fraud. More information on COVID-19 vaccine scams is on the Action Fraud website.

Do international students need to be registered with a GP to get a vaccination? While registration with a GP is encouraged to access the vaccine, individuals can request to book COVID-19 vaccination appointments as an unregistered patient through a local GP practice.

How does an international student get an NHS number? You can approach your local GP practice, saying you would like to register for the purposes of receiving the vaccine.

Are any dependents of international students also eligible for the COVID-19 vaccination? Anyone in England is eligible for the vaccine if they fall within the current eligibility criteria set out by the Joint Committee on Vaccination and Immunisation and should come forward once it is their turn.

How does an international student get a vaccine? We encourage our international students to register with a GP and get an NHS number.

An NHS number can be found on any letter the NHS has sent you, on a prescription, or by logging in to a GP practice online service. You can also find an NHS number using this tool.

It is possible to request to book COVID-19 vaccination appointments as an unregistered patient by approaching a local GP practice.

While registration with a GP is encouraged to access the vaccine, individuals can request to book COVID-19 vaccination appointments as an unregistered patient through a local GP practice.

See nhs.uk/register  for more information on GP registration.

I’m an international student and not registered with a GP, will I still be invited for a vaccination? Students who are not registered with a GP will not be proactively contacted by a local NHS service. We encourage all students to register with a GP and they can be directed to www.nhs.uk/register for more information.

However, international students can book their vaccination appointments via the National Booking Service with their NHS number if they have previously received NHS treatment. You can also find an NHS number using this tool.

What should an international student do if they’ve received their first dose of a COVID-19 vaccination abroad, and it is not a vaccine that is being offered in England? If you have received a first dose of COVID-19 vaccine overseas that is also available in the UK, you should receive the same vaccine for their second dose. If the vaccine you received for your first dose is not available in the UK, the most similar alternative should be offered as per the advice here (see sections on vaccine interchangeability guidance).

You should contact a GP to ensure you receive an appropriate vaccine for their second dose.

Where can I find more information? See nhs.uk/covid-vaccination  for more information about the Covid-19 vaccine and www.gov.uk for information on COVID restrictions.

When is the latest I can arrive on campus?

We strongly encourage you to arrive in the UK as soon as possible to begin your studies on campus at the start of term. However, we understand that the ongoing COVID-19 situation may make it difficult for you to arrive in the UK on time.

The latest date by which you can arrive on campus varies by course. This is because some courses require more practical and laboratory experience than others.

Please look for your course in the following lists to find out the latest date by which you can arrive on campus to start the course:

27 September

  • BEng Electronic Engineering and Computer Science
  • BEng Electrical and Electronic Engineering

11 October

  • All undergraduate programmes in Aston Business School and the School of Social Sciences and Humanities
  • MPharm Pharmacy
  • MSc Drug Delivery
  • MSc Pharmacokinetics
  • MSc Pharmaceutical Sciences
  • MSc Stem Cells and Regenerative Medicines
  • MSc Regenerative Medicines Manufacturing
  • MSc Sustainable Engineering
  • BSc Business and Supply Chain Management
  • BSc Logistics with Supply Chain Management
  • BSc Transport Management
  • MSc Engineering Management
  • MSc Supply Chain Management
  • MSc Mechanical Engineering

18 October

  • MSc PIXNET
  • MSc SMARTNET
  • BEng Civil Engineering
  • BSc Construction Project Management (except direct entry from NEFU)
  • BSc Quantity Surveying
  • BEng Design Engineering
  • BEng/MEng Biomedical Engineering
  • BEng/MEng Mechanical Engineering
  • BSc Product Design and Management
  • BSc Product Design and Technology
  • MSci Design, Enterprise and Innovation
  • OSPAP
  • MSc Cognitive and Affective Neuroscience
  • MSc Health Psychology
  • BSc Optometry
  • BSc Biochemistry
  • BSc Biology
  • BSc Biomedical Science
  • BEng Chemical Engineering
  • BSc Applied Chemistry
  • BSc Chemistry
  • MEng Chemical Engineering
  • BSc Computer Science
  • BSc Computer Science with Business
  • BSc Cybersecurity

25 October

  • MSc Applied Artificial Intelligence
  • MSc Computer Science
  • BSc Psychology
  • MSc Future Vehicle Technologies
  • BSc Business and Mathematics
  • BSc Mathematics
  • BSc Mathematics with Economics

8 November

  • MSc Artificial Intelligence
  • MSc Artificial Intelligence with Business Strategy
  • MSc Data Analytics

26 November

  • BSc Neuroscience

By the end of Term One

All postgraduate courses in Aston Business School and the School of Social Sciences and Humanities

How can I access the University systems remotely when I am from overseas?

Whilst access to some platforms may be limited, we are continually working on providing the best options we can. Should you have any particular issues then please let us know via our Solve portal. so we can investigate alternative solutions where possible.

Solve is our online portal for students and staff and is the single portal for your digital questions. You can use Solve to:

  • Source digital solutions and guides
  • Search for services and forms
  • Report digital issues
  • Make requests for digital support and track progress
  • Communicate with a digital services team member 

You can also contact our digital services team or on 44 (0) 121 204 3445

Please include relevant details including programme and/or module code so that this can be communicated to programme teams.

For more details, please visit our Solve portal.

Our new Virtual Desktop Infrastructure (VDI) will allow you to access specialist applications required for your course, whether on or off-campus. The VDI allows you to make use of a powerful, windows-based machine from a variety of types and ages of PC, which will improve your access to university applications and systems. For more information about see the How to Access Software section of the quick start guide at Solve quick start guide

You can keep up with the latest news by visiting the Contact Us page.

Tier 4 Visa Engagement

We have a responsibility to the Home Office to monitor engagement with your studies whilst we are sponsoring your visa.

During these uncertain times we understand that you may have chosen to stay in your home country for now. Please be aware of the quarantine requirements in different countries and any restrictions in place that may prevent you from coming to the UK. If you decide to come to the UK, please let us know as soon as possible so that we can protect your visa.

We will continue to monitor your engagement remotely, through Blackboard collaborate sessions, and visa in person check ins should you be on our campus, as we need to continue to show you are actively engaging with your studies.  

Wherever you are, please ensure that you use the brand new task in MAP once a week which will act as your virtual 'Check In’ if you need to.

As long as you have informed us of your location and you are accessing university systems regularly we will continue to sponsor you visa until. The 60 day absence rule does not currently apply, so please do not worry. We will inform you of when you are required to return to campus based studies.

Who can I speak to if I am concerned or have a question?

Graduation

Information about graduation can be found by viewing our FAQs.

For any graduation questions contact graduation.

Degree Apprenticeships

For all questions relating to degree apprenticeships, please see our dedicated key information page.

Finance

How can I contact Finance?

Email Finance.

Telephone: 0121 204 4355

The finance team can also be reached via SOLVE, and your query will automatically have a call reference. This will provide you with notification and updated status of your query.