The first team recognition awards have been made under a new initiative designed to recognise and reward exceptional team performance. The awards take into account the extent to which teams have enhanced or exemplified Aston’s six key values - trust, empowerment, engagement, innovation, ambition and learning and scholarship.
Teams who have been recognised as exceptional include:
The Hub Immigration Team: For their hard work and dedication throughout the summer and early autumn and in particular for ensuring that our incoming international students were able to receive individual advice and assistance with their visas.
The Aston Business School Admission Team: For the excellent way this newly merged team dealt with and surpassed expectations on the recruitment of both UG and PG students over a difficult summer period, when many other University and Business Schools have not recruited to target.
The Library and Information Services Evening Attendants: For the excellent customer service that they have been delivering to students and visitors.
The School of Languages and Social Sciences Undergraduate Exams Team: As student numbers in the School have grown, the team’s critical engagement in process review and their cheerful collaboration have enabled them to deliver an increasing volume of work smoothly and reliably.
The Graduate Advantage Employability Team: Despite considerable change in this area, the Employability Team has made a tremendous effort in making our graduates as employable as possible. Our graduate employment rate has increased, our unemployment rate has gone down and we have placed more students in placements than last year.
The Quality Unit: After moving from the Registry to CLIPP, and coping with considerably reduced staff numbers, the unit has continued to maintain their reputation for professionalism, cheerfulness and excellence.
The Registry Exams Team: The current team is small but they are clearly punching above their weight. Assisted by a band of casual invigilators (PhD and retired staff), the Exams team have run all the exams across campus, as well as those invigilated abroad, with hardly a slip, and this work has to be error free as the careers of our students often rest of this.
Schools and Colleges Liaison and the International Office Teams: Both teams increased recruitment from students in this country and abroad during the last year. The International Office carried out more than 59 weeks of recruitment activity overseas, ran a very successful agents’ conference and further developed their successful Skype campaigns. Schools Liaison brought large numbers of prospective students, their parents and teachers on to campus and worked with the unique cross-Birmingham AimHigher partnership to target students from low participation groups, in order to persuade them to come to University.
The Sports Aston Team: In recognition of the outstanding achievement in providing an excellent service for students, staff and other customers. This was despite the delayed opening of the sports centre, and throughout the majority the last academic year they had to operate the service around the various building contractors who were completing the works.
The Residence Officer/Accommodation Office Teams: For making a very positive and tangible difference to the student experience at Aston and, most particularly, to the student living experience in our accommodation.
The Martin Luther King Chaplaincy Team: For their services to the University and in particular making a very positive and tangible difference to the student experience at Aston.
The Research Support Office: In recognition of their successful completion of a number of strategically important projects including: the development and roll out of a robust peer review process; improving Aston’s capability in EU funding through staff training and promotion of EU funding streams; and the successful implementation and roll out of the new PURE research information system.
The Space and Projects Group: For outstanding delivery of numerous small projects and innovative use of space to the general improvement of the campus, resulting in the enhancement of the student experience.
The “Maintenance Crew”: Including gardeners, carpenters, painters and fitters for their general approach to their work around the buildings and campus and making significant improvements to the appearance and workings of the buildings
Words by Cliff Vidgeon
10 December 2012