.

Brexit will not affect Christmas shopping spending, says Aston survey

christmas shopping

1 December 2016

  • Aston University research reveals the top three most-wanted Christmas gifts this year
  • Retail expert Dr Heiner Evanschitzky says retailers need to win over online shoppers by making in-store shopping a fun experience (watch the video).
  • Christmas shopping a ‘major task’ for most people, with many finding it ‘stressful’ and ‘uninspiring’.

The falling pound and an uncertain financial future following Brexit should not have a significant impact on Christmas spending this year, according to a study by Aston University.

The survey, conducted by the Aston Centre for Retail Insights (ACRI), examined how much money people intended on spending this year, what gifts were at the top of most people’s wish lists, and where they planned on buying their presents.

Of the 1,076 people who participated across Britain, 78.1% said they would keep their Christmas spending stable this year even with Brexit considered. Only 15.2% said they planned on reducing their spending while 6.7% said they would spend more.

However, those surveyed who are ‘just about managing’ (JAMs) are preparing to tighten their wallets. The study predicts a 10% drop in JAMs’ spending from £300 last year, to an expected £276 this year.

The study also revealed that people find Christmas shopping stressful and uninspiring. Dr Heiner Evanschitzky, Professor of Marketing and ACRI co-director, said this need not be the case.

“Shopping for Christmas gifts should be enjoyable. However, it is perceived as a task we all have to do, rather than something we want to do. Unsurprisingly, the vast majority of us now buy our Christmas presents online. To win over these online shoppers, brick-and-mortar retailers must think about making Christmas shopping an experience – something fun and inspiring.”

Professor Heiner Evanschitzky
Professor Heiner Evanschitzky CD MRC

A holiday was found to be the most-wanted gift this year (25%), followed by clothing or shoes (23%), and gift vouchers (16%). The first two – a vacation and clothing/shoes – were in the top three wish lists for both men and women. However, books took the number two spot for women (43.3%) while consumer electronics took third place for men (14.6%).

The surge in online shopping is continuing, even among older consumers. 78% of customers will buy their Christmas presents online this year, compared to 48% in high street shops and 45% in department stores. Internet shopping was found to be the most widely used shopping method for both men and women across all age groups and income classes. Online shopping far surpassed the local high street in the 56-65 age bracket, with 72% choosing online compared with 44.2% opting for the local high street.

Christmas shopping was found to be a ‘major task’ for most people, with 7 out of 10 respondents planning to buy presents for at least five people. Two-thirds said they plan to make at least three shopping trips. Meanwhile, many consumers also struggle to know what to buy, with nearly 80% of people perceiving present selection ‘a real challenge’ for at least one person.

The study is one of the first to come out of the Aston Centre for Retail Insights (ACRI) – whose purpose is to conduct ‘relevant, cutting-edge research, using the latest techniques to analyse and make sense of data’. The centre is to provide insights on four areas: customer insights, retail strategy, retail mix, and retail/service innovation and technology.

ENDS

Notes to the editor

  • A video is available to download and republish based on these findings. This can be found here: https://www.youtube.com/watch?v=-dYlWH2sbJU&feature=youtu.be
  • Copies of the full survey are available on request. Please contact Ben Kennedy using the details below.
  • The Christmas Shopping survey 2016 used a sample of 1,076 people aged between 18 and 65 taken between November 2–11 2016. It was an online survey of open and closed questions.
  • Founded in 1895 and a University since 1966, Aston University has been always been a force for change. For 50 years the University has been transforming lives through pioneering research, innovative teaching and graduate employability success. Aston is renowned for its opportunity enabler through broad access and inspiring academics, providing education that is applied and has real impact on all areas of society, business and industry. True to Aston’s Coat of Arms which bears the word ‘Forward’, in 2016 Aston will hold a year-long anniversary celebration to recognise its heritage and achievements, but with a focus to drive forward the next stage in the University’s exciting journey. www.aston.ac.uk/50
  • Aston'sVice-Chancellor and Chief Executive, Professor Alec Cameron, is the principal academic and executive officer of the University. Alec has overall responsibility for Aston's executive management and day-to-day direction.

For more information, call Ben Kennedy, Press & PR Officer, on 0121 204 4592 or email b.p.kennedy@aston.ac.uk