The Awards, in partnership with Aston Business School (ABS) have been created to recognise and celebrate British manufacturers who are delivering high quality services, in particular the smaller, privately owned businesses that are critically important to the UK but so often overlooked.
The judging panel presented the ‘Best New Idea’ Award to Goodflo Ltd – a Warwickshire based company providing product and services in a complete package to the customer to take away the ‘headache’ of dealing with commercial kitchen grease. The team impressed with a patented grease trap system –G-BagTM which stores harmful fats, oils and grease in a sealed unit –benefiting professional chefs and commercial kitchen operators alike.
Multi-disciplined engineering firm adi Group won the ‘Best Impact’ category for its strong record on providing employment and training for local people. Established 24 years ago, the firm based in Kings Norton, Birmingham, specialises in services across a range of sectors, including mechanical and electrical design, automotive, aerospace, property services and pharmaceuticals among many others.
The two award categories; the best ‘new idea’ - recognising manufacturers who are just embarking on integrating their products and services, and the second ‘impact’ category, for those who are further down the line and delivering measurable business achievements.
I am thrilled to have been able to recognise excellence in services delivery by small British manufacturers through these awards
Professor Tim Baines, Operations & Information Management at ABS, said he was delighted to have seen so many high quality entries, from businesses capable of thinking ‘outside of the box’. He said: “I am thrilled to have been able to recognise excellence in services delivery by small British manufacturers through these awards. Goodflo and adi group are fantastic examples of how beneficial it is, both to the business and wider society, when manufacturers use their expertise to offer services packages to their customers. I hope this encourages more of our manufacturing companies to adopt similar successful business model - from production level through to staff satisfaction and strong customer service.”
On winning the award for the best new idea, Russell Fraser, Managing Director of Goodflo, said: “Providing commercial kitchen operators with an effective wastewater grease management product only partly meets their needs. Combining the G-Bag product with a service solution adds real value by managing the potential business interruption risk associated with fats, oil and grease discharged in their wastewater. This award is recognition of our integrated product service solution approach and understanding of our customers business needs.”
On winning the award for best impact, Alan Lusty, CEO of adi Group said: "We are delighted to receive this award and are proud of all our employees that helped make it happen. adi actually began as a single, service led engineering business 24 years ago. Delivering excellence in customer service formed the foundation of our business then, and remains instrumental in its continued growth and success. We remain committed to providing high levels of customer service and are incredibly proud of what we have achieved to date within the business and for this accolade."
A range of prizes were on offer including bespoke business and strategy advice to the value of £4,000 from the judging panel of experts; advice and assistance on how to access funding to further business growth and a feature slot at the Barclays National Manufacturing Conference.
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