Help desk, email, web and telephone support
Library building, Ground Floor. Staff are available at the Help desk from 09:00 - 18:00 term-time, (09:00 -17:00 vacation). Information Specialist support is also available at these times.
You will receive a response from the Library within 1 working day.
Ask the Library
Staff are available between the hours of 09:00 - 17:00 Monday - Friday to immediately respond to any Live Chat queries. Outside of these times, you can submit your query to Ask the Library and you will receive a reply within 1 working day.
Tel: +44 (0)121 204 4525
Staff are available to answer the phone between the hours of 09:00 - 17:00 Monday - Friday. Outside of these times staff will respond to voicemail messages, within 1 working day.