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Frequently Asked Questions

What is my Blackboard ID and password?
This is your Aston network username and password given to you when you joined Aston University.

Where do I login to Blackboard?
Login to Blackboard is via MAP or direct link: www.vle.aston.ac.uk

What is a Blackboard course code?
This is the module code given to all modules that you take in your school.

I cannot login to Blackboard, what shall I do?
Please check that you have entered your Aston network username and password correctly, checking that CAPS LOCK is not on.  If you still cannot login contact the ISA Helpdesk.

What can I see when I log on to Blackboard?
This depends on what your lecturer sets up for you in your module but some things you may be able to do include viewing course material, uploading assignments and participating in discussions and chat.

I don’t see the module I am looking for in the list of courses
Contact your lecturer and he/she will be able to arrange access. Once the information has been updated you should be able to see the module within 24 hours.

I think I have uploaded the wrong assignment. What can I do?
If you know you have submitted the wrong assignment, you need to contact your tutor as soon as possible. Only your tutor can arrange for you to reload your assignment.

If you cannot find an answer to your question here, please contact the ISA Helpdesk

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