This page is to assist in troubleshooting your PC for compatibility with the version of Blackboard 9.1 at Aston University and will help speed up response to any problems you might be experiencing.
The link below will gather information like which browser you are using and Java, cookie settings etc.
There is also a support form to assist us with your email for Blackboard support.
If you have an issue with the Contact Form, please contact us on : firstname.lastname@example.org
Broadband Speed Tests
On occasion, you may like to test the speed of your Broadband connection when you have encountered an issue with accessing an item from Blackboard. The list below will you assist you in returning a value for your Broadband connection :
Test your Internet Broadband Speed with this interactive speed test: http://www.speedtest.net/
Broadband StreetStats - Compare broadband speed on your street : http://www.uswitch.com/broadband/speedtest/streetstats/
To find further guides and resources, please click on the following link: http://tlc.aston.ac.uk/