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FollowMe Staff - LSS

LSS departmental printing is all part of the FollowMe Staff System which is operated by ISA.

FollowMe Embedded Device

Where are the machines located?

Four central devices have been installed in the following locations;

  • Main Building 776 "the post room"

  • Main Building 776 "the PhD room"

  • Main Building North 911c "the new copier room"

  • Main Building North 807 "IELTS"

These devices are all 55 page per minute, colour multifunctional devices with the ability to staple, hole punch or booklet fold your documents.

How do I print to the new devices?

You should find that you have a new printer installed on your desktop computer called FM_Staff_LSS. If you cannot find the printer on your computer you can add it manually by clicking the following link \\staffprint-01\FM_Staff_LSS

By sending print jobs to this printer they will be held on your personal print queue for up to 3 days or until you collect them from your nearest print device. For help in using the FollowMe Print Devices see Using FollowMe.

The default settings on this new printer (FM_Staff_LSS) are for Duplex (Double sided) and Mono (Black and White) printing and you will need to change the print properties at the time of printing if you want to take advantage of colour printing or the various finishing options.

Where can I get help in using the new devices?

The devices are part of a managed print service and therefore if they develop a problem an engineer will visit within 4 hours of being called. To request an engineer visit you will need to use the contact details that are displayed on the front of the device and quote the machine reference number.

Toner and staples are also provided as part of this contract and can be requested using the same contact details.

For help in using the new devices, contact Sarah or Dave in NX04

Printing problems

If the printer you are attempting to use does not appear to be operating correctly please contact your local departmental team in NX04 or the ISA Helpdesk.

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