Supported Operating Systems
Windows: Windows 7 with Service Pack 1 & Windows XP with Service Pack 3
OS X: 10.9 (Mavericks), 10.8 (Mountain Lion) & 10.7 (Lion)
Ubuntu: 14.04 LTS & 12.04 LTS
Earlier versions to the ones listed no longer receive security updates from the manufacturers and therefore are no longer supported. However, ISA will continue to support these legacy operating systems on a best endeavour basis*, but we recommend upgrading these as soon as possible.
Please Note: support for Windows XP ended on 8th April 2014, and Microsoft no longer provide automatic fixes, updates, or on-line technical assistance. As such the OS is more vulnerable to security risks and ISA will be working to remove them from the network as soon as possible.
*where they are still necessary to run old equipment or software
Support for the Windows 8 operating system is currently limited to accessing University services (such as Wi-Fi and VPN) from personally owned devices. The University will not be moving its standard Windows operating system to Windows 8 until the relevant testing, training and system enhancements have been completed. Until such time, ISA continue to recommend the use of Windows 7 and devices that support Windows 7.
Supported Office Applications
Microsoft Office 2010 including, Word, Excel, PowerPoint, Outlook, Access, OneNote, Publisher, Project (32 Bit versions).
This list of Office Applications are included as part of the University's Microsoft agreement, which is maintained by ISA, and as such can be installed on any university owned device. Other Office applications such as Visio can be purchased as individual licenses using the Microsoft Select agreement, which is also maintained by ISA.
Office 2007 or earlier is no longer in use at Aston University so if you are still using this version we suggest you contact ISA as soon as possible to arrange an upgrade.
Office 2013 (under assesment)
Microsoft Office 2013 was released in January 2013 and ISA are currently assessing it for suitablity as the replacement for our main supported Office applications.
Office 365, including Office Mobile (currently unsupported)
This is a new cloud-based service offered by Microsoft which provides access to Word, Excel and PowerPoint via the internet.
It is not currently possible to access this service with your Aston University login account and due to the cloud-based storage requirement any use for university business would place data outside of the protection offered by the Aston University network. In addition, storage of this data may not be governed by UK law.
Updates will be provided as more information becomes available. Thank you for your patience.
The table below lists the common software available to all staff within the University.
The Direct Services team have implemented a new method to deploy Windows software to staff. Direct Services are now able to advertise different software packages to staff either globally (Public Advert) or to a specific group (Private Advert). At the moment only a small list of software is available but Direct Services are working to add new packages.
If you would like a piece of software installed that is available by a public advert you can install it yourself. If the software is available by private advert you will need to e-mail your Support Team so that the advert can be pushed to your PC. Once you see the advert you will be able to install the software yourself. Software listed as request by e-mail will need to be installed by a member of Direct Services staff either remotely or in person.
If you would like more details on how to obtain software for use on your personal PC you can view our Software for Home page.
If you believe software is missing from your work PC please contact your Support Team. For teaching room PCs please contact email@example.com.
If you wish to install any software that is not listed please contact your Support Team who will be happy to help.
1 A teaching room is a University pool teaching room, it does not include school owned rooms and computer labs
2 Microsoft Office includes the following software: Word, Excel, Powerpoint, and Access. Outlook is also available for work and personal PCs.