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FollowMe Staff - LHS

LHS departmental printing is now part of the FollowMe Staff System which is operated by ISA.

LHS Copiers

Where are the machines located?

Five central devices have been installed in the following locations;

  • Main Building 621 "School Office"

  • Main Building 527

  • Main Building 468

  • Main Building 355B

  • Main Building South 6th Floor Common Room

These devices are all a minimum of 30 page per minute, colour multifunctional devices with the ability to staple your documents.

How do I print to the new devices?

You should find that you have a new printer installed on your desktop computer called FollowMe_LHS. If you cannot find the printer on your computer you can add it manually by clicking the following link \\staffprint-01\FollowMe_LHS

By sending print jobs to this printer they will be held on your personal print queue for up to 3 days or until you collect them from your nearest print device. For help in using the FollowMe Print Devices see Using FollowMe.

The default settings on this new printer (FollowMe_LHS) are for Duplex (Double sided) and Mono (Black and White) printing and you will need to change the print properties at the time of printing if you want to take advantage of colour printing or the various finishing options.

Where can I get help in using the new devices?

The devices are part of a managed print service and therefore if they develop a problem an engineer can be requested. To request an engineer visit you will need to use the contact details that are displayed on the front of the device and quote the machine reference number.

Toner is also provided as part of this contract and can be requested using the same contact details.

For help and assistance with the new devices, please contact the LHS Purchasing and Finance Office by email lhsorders@aston.ac.uk

Printing problems

If the printer you are attempting to use does not appear to be operating correctly please contact the telephone number on the front of the device and quote the machines reference number.