Identifying Spam E-Mails

There is no single way to detect a Spam e-mail.  However, there are a few tell tale signs that may indicate the e-mail is not genuine: 

The ‘From’ can be very helpful…

One of the easiest way to identify if an email is legitimate or not, is to simply look at the ‘From’ field. By doing so, you will be able to tell if the email is from a recognizable sender that is linked to the actual sender name.  


Request for personal information…

One tactic that is commonly used by Spammers is to alert you that you must provide and / or update your personal information relating to an account (e.g. Email password), and may often claim to be from IT Services at the University.

Spammers will use this tactic to drive urgency for someone to click on a malicious link or download an attachment aimed to infect the user’s computer or steal their information. The malicious link will often divert a user to a fake web page that has been created to harvest personal information.

Spam Email

Suspicious attachments…

The majority of financial institutions will not send out attachments via email, so be careful about opening any from senders or messages that seem suspicious. These attachments often contain Malicious ‘Macros’ designed to infect your computer with a Virus. The Virus infection often occurs as soon as you open the file document.

High risk attachments file types include: .exe .scr .zip .com .bat

Spam Email

What do I do if I think I have received a spam/spoof e-mail?

If you think you have received a spam or spoof e-mail we recommend that you DELETE IT.  This action is simple and fast.  DO NOT reply to the e-mail or click on any of the links. 

If you receive a spoof e-mail claiming to be from the University inform the ISA Helpdesk immediately.

Employable Graduates; Exploitable Research