IT Helpdesk

Everyone has problems with, or questions about IT. If you are a new student it can be particularly daunting, so the last thing you want to be worrying about is not being able to e-mail home and tell everyone you are OK, or you may be a returning student who has forgotten your password, or lost your uniCARD.

We’re here to help and you can find us in the IT Helpdesk, located in the Main Building East room G16, where we will do what we can to resolve your problems.

Please note: If your queries are about finance or your studies then the best place to go is The Hub on the upper foyer where staff are always able to help or point you in the right direction.

“We’re here to help” 

Contact the IT Helpdesk
Term Time Opening hours* 
Monday - Thursday : 8.00am - 6.00pm
Friday : 8.00am - 5.00pm

Out of Term Opening hours*
Monday - Thursday : 8.45am - 5.00pm
Friday : 8.45am - 4.30pm


Main Building East G16
+44 (0) 121 204 3445

* Excluding University Holidays 

Aston local time
IT Helpdesk Counter
Main Building East G16

Question? Tweet us!