If you are looking for advice and guidance with your studies OR experiencing any problems with your course, there are several people based in your School that you can talk to. Course contacts and School services are listed below.
You are provided with a named personal tutor who will work with you throughout your studies.
What is a personal tutor?
How to get the most out of the personal tutoring system
How do I find their details/arrange a meeting?
You've found their details and arranged a meeting with your personal tutor - What do you talk to them about?
The focus of your conversations may change depending on where you are at in your Aston journey. Have a think about what you could value your tutor’s expertise on and take some prepared topics with you.
You could discuss some of the following:
How are the meetings recorded?
Personal tutor meetings can be recorded on MyAstonPortal (MAP) by your tutor. This may also be viewed by staff with administrative access to MAP records. However, it may be useful for you to record or take notes on any immediate actions you decide to undertake based on their advice.
It is important that you are clear on what information is stored about you. This means that only relevant facts will be recorded and you are provided with the opportunity to agree details of information being recorded about your studies wherever practicable.
Further information about personal tutoring procedures employed throughout the university and further examples of how to focus your meetings can be found here.
EAS School Centre
The administration of your course is handled by Staff in the EAS School Centre. This is situated on the First Floor of the main building (MB133). School Centre staff will always be willing to help you where possible, it is important to keep the School/University informed of any changes in your situation.
The School Centre offers:-
Drop in Sessions
The Taught Programmes Team in the School of Engineering and Applied Science are here to answer any of your questions and queries regarding the administration of your programme/student record etc. and have a broad knowledge of the support services offered by the University and how to access these.
The opening times are as follows:
If you cannot resolve a problem with your Personal Tutor, you may wish to contact your Programme Director. Their details should be available to you on My Aston Portal (MAP).
You may need to contact your Programme Director directly to discuss a major change in your circumstances, e.g. to discuss programme transfer options, if you need to take a break from your studies or you have concerns that affect your entire cohort.
Students who are not able to contact their Personal Tutor or Programme Director within a day or two (or immediately in the event of an emergency) can approach EAS School Centre Reception for advice (first floor, main building).
You are able to book appointments with an academic member of staff using Aston’s Web Appointment Scheduling System (WASS). This can either be your Personal Tutor which is listed on MAP, or a module lecturer if you are experiencing some difficulties with a module and need further help or guidance. To book an appointment with a tutor visit the link below: