Contact us or book an appointment

Hub Reception 1

Our friendly, knowledgeable team provide information, support and advice on a wide range of subjects, so if you have a question or concern, simply get in touch with the Hub.

If you're not sure who you need to talk to, just contact us and one of our receptionists will be happy to put you in touch with the right person.

Get in touch or drop in

Undergraduate term time *9.30 am to 5 pm Monday to Friday (*10 am on a Wednesday)

Undergraduate vacation 10 am to 4 pm

If you are unable to access the service in person during our normal opening hours, please ask us for either a telephone appointment or for a special appointment slot to suit you.


The Hub is located just off the Upper Foyer on the ground floor of the Main Building. From the University reception go up the first flight of stairs, and turn right. You can't miss us!

If you'd like to speak to an adviser, simply contact us to arrange an appointment.

Service  For help with Email
Counselling Service if you want to talk to someone about emotional difficulties or concerns. counselling@aston.ac.uk
Credit Control Handle your tuition and accommodation fee 
The Disability Team Information and support for students with  disabilities or additional needs. disabilityteam@aston.ac.uk
International Student Advisers Advice on immigration and visa issues and support for international students. issu@aston.ac.uk,
Student Funds Administrator  Information on student finance and advice on the funds & grants available. fau@aston.ac.uk
Registry Provide administrative support services and manage student records registry@aston.ac.uk


+44(0)121 204 4007


Employable Graduates; Exploitable Research