'If it matters to you, then it matters to us'

Our friendly and knowledgeable staff are happy to help - if you're not sure where to go, try us first!

Contact Us

General Queries:thehub@aston.ac.ukor call 0121 204 4007

International Queries:issu@aston.ac.uk or call 0121 204 4007

Opening Hours

Undergraduate Term Time

9.30am to 5.00pm Monday to Friday (10.00am to 5.00pm on a Wednesday)

These normal opening hours are extended during Aston Welcome and for the first week of the autumn term.

Undergraduate Vacation

10.00am to 4.00pm Monday to Friday

Drop In

The Hub is located just off the Upper Foyer on the ground floor of the Main Building. From the University reception go up the first flight of stairs, and turn right. You can't miss us!

Book an Appointment

Our staff may be able to help with your queries without an appointment, however, if you'd like to speak to an adviser in person or by phone, please call The Hub on the contact details above to arrange an appointment.

If you are unable to access the service during normal opening hours, for example because you are out of the UK, please let us know. We can arrange for either a telephone appointment or to speak by Skype at a mutually convenient time.