Making a referral
A student should generally be encouraged to approach the support services themselves. In so doing, they indicate a commitment to seeking help and support. There may, however, be occasions when a student finds it hard to make the first move. Having obtained the student’s consent, you may choose to contact a support service directly and ask for an appointment to be arranged for the student. Please ring The Hub Advice Zone (ex 4007) and the staff will help in arranging an appointment.
If you are unsure about where to refer a student, please contact Fiona Troughton, Critical Incident Co- ordinator (ex 4729) who will be able to advise you.
One of the University Counsellors, Karin Qureshi, is taking a lead on Mental Health issues. Karin is able to offer support and guidance. She can be contacted by email email@example.com
After the referral
Once a referral has been made to one of the support services, there may be occasions where it is appropriate for some collaboration between the academic School and the service. A “case conference” may sometimes be called if there is particular concern about the welfare of the student. Staff may also invite a student to meet with them from time to time to review their academic progress. This can provide the student with a sense of being cared for by the School and not simply being “passed on” to another part of the University.