On rare occasions, you may consider that a student’s behaviour calls for an urgent response, particularly when a person’s feelings have become outside of their control. Crisis situations can often be prevented and contained with a pro-active approach. It is important to stay calm and ensure the safety of all involved, including yourself.
Such situations may include:
- current suicidal plans and an expressed intention to act on them
- imminent risk of harm to self or others
- psychotic episodes or hallucinations ( i.e., when a student lacks any insight into their behaviour)
- showing no sense of reality or exhibiting behaviour which is worryingly out of character
If you consider that there is imminent danger of harm either to the student or to others, call Security – ex. 4803. Security Emergency: 222. Security Emergency from an external phone: 0121 359 2922.Security Emergency from University Residences: 2222 Security staff will attend or contact Emergency Services. Such situations are rare.
Ensure privacy and respect but ensure that you are not left alone to handle the situation.
Also ensure that you have somebody to talk to and support you after the event.