Booking your guest tickets 

How many tickets do I get?

All graduands are guaranteed two free guest tickets for their ceremony - you will not require a ticket for yourself as your seat as a graudand is automatically allocated.  

How do I book my two free guest tickets?

Guest tickets will need to be booked via the Birmingham Town Hall and Symphony Town Hall Box Office (THSH). Tickets will be available to book online, over the phone or in person. 

To book online, you will need to create an account with the Town Hall. Click here for instructions about how to set up an online account.

Further information about how to book your tickets through the Birmingham Symphony Hall Box Office will be provided by the graduation team by email closer to the time.  

Are additional tickets available? 

Seating is limited in the auditorium and we are not able to guarantee that additional tickets can be purchased.  If any tickets become available, once all graduands have had the opportunity to book their two free guest tickets, they will be a charge of £10 each, on a first-come, first-served basis.

If any guests are travelling from overseas, please do not book flights before securing ceremony tickets.

When will I receive my guest tickets?

Guest tickets will not be posted or given out at the box office counter until the general sale release date has passed. Tickets will not be posted overseas. Any graduands living overseas and travelling back to Birmingham for their graduaiton will be able to collect their tickets from the Town Hall reception desk on the day

What if my guests are bringing children?

Children under the age of seven years will not be permitted into the auditorium (regardless of whether you have managed to obtain a guest ticket for them) as these ceremonies are not suitable for young children. Any guest above the age of seven will require a guest ticket to enter the hall. To ensure the safety of all guests, in no circumstances can a child be seated on a guest’s lap. Any guest under the age of 16 must be accompanied by an adult. 

Transaction fee, charges and limits

A £3.00 fee per transaction plus optional postage fee will be charged on all ticket bookings, except purchases made in person at the Town Hall or Symphony Hall Box Office. This includes all complimentary tickets.

Guest tickets are non-transferable and cannot be sold or passed on to a third party. If you no longer require the guest tickets, they should be returned to the box office so that they can be reallocated.  The Birmingham Town Hall provides the university with ticket booking information and all bookings are carefully monitored.  Any guest tickets obtained without permission will be voided.

Admittance to the auditorium is strictly forbidden without a guest ticket and there are no overflow facilities (the ceremonies are not filmed or web streamed).