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Student Ambassador Scheme 

Ambassador Scheme

The Aston University Student Recruitment and Outreach (SRO) Team helps prospective students, parents, teachers and careers advisers find out information about Aston University and higher education. We organise many different events throughout the year and employ students to ensure these events run smoothly.

Student Ambassadors 

As a student ambassador you will be working with young people, usually aged between 13-18 years of age. Your aim will be to encourage prospective students to think about and aspire to university.  

The job is varied and you can take part in a range of different activities as part of the scheme. 

Core duties will include: 

  • Showing prospective students and their parents around the campus on organised tours
  • Helping out at the main Open Days 
  • Assisting visitors at Applicant Visit Days (for offer holders)
  • Helping the SRO team run school visits on campus

Some ambassadors may also visit schools to give presentations and help run workshops. Others may attend higher education exhibitions and careers fairs as a representative of Aston University. 

As an ambassador, you are able to choose the type of work that you wish to take part in, at a time that is convenient for you. 

Full training will be given.  

If you have any questions, please contact: ambassadors@aston.ac.uk 

There are plenty of opportunities to develop different skills and the scheme is well recognised by many employers. 

Benefits include: 

  • Full training once selected 
  • Payment of £9.69 per hour
  • Flexible working hours to fit in with your studies
  • Build up professional references and employment experience – great for CV
  • Most events are on campus
  • Help to promote Aston University and higher education
  • Meet other student ambassadors and make new friends
  • Gain experience of working with young people

You will receive full training prior to working as a student ambassador.You will receive a certificate at the end of the academic year stating that you have taken part in the scheme. We are also happy to provide work references for you as well.  

The current rate of pay is £9.69 per hour.  

Student Ambassadors have the opportunity to assist in a number of activities, including but not limited to:

  • Careers fairs
  • Campus tours and Open Days
  • School visits on campus
  • School visits off campus
  • Administrative work

Other jobs may also be available as required by the SRO team, such as photo shoots or event help. 

How much do I get paid?

Student ambassadors receive £9.69 per hour.  

How many hours do I have to work? 

Work opportunities are available throughout the year.  

The number of hours that you work and the type of work that you do is flexible. Jobs are advertised in advance so you can plan your time effectively.


Job Description

Overview

The Admissions, Recruitment and Outreach department comprises of three front facing dynamic teams whose responsibilities are to meet recruitment and conversion targets as well as wider government set targets. The department has strong links with key external stakeholders, as well as fruitful relationships with all departments across the University. The team has a high performance culture and would welcome applications from forward thinking, innovative and driven applicants who demonstrate a strong commitment to Aston University’s ethos and values.

The Student Recruitment and Outreach (SRO) team organises and delivers a wide range of events to encourage prospective students between the ages of 14-19 to progress to higher education. 

Student Ambassadors support the SRO team to deliver on and off campus activities such as:

  • welcoming visitors 
  • providing information advice and guidance to a variety of audiences 
  • promoting life at Aston University 
  • co-ordinating activities
  • delivering campus tours
  • signposting visitors
  • sharing your university experiences  

Student Ambassadors are often the face of the University as they are the first people that visitors to Aston come into contact with, and as such are responsible for delivering an excellent first impression. 

Commitment

Working hours

There are no set hours for the role of Student Ambassador, and work varies depending on events and activities per week/month. It is usually possible to schedule work around study commitments. 

Student ambassadors need to be available to work at least 5 of 7 of the following Applicant Visit Days: 

  • Saturday 3rd February 2018 - 09:15-14:15
  • Wednesday 14th February 2018  - 09:15-15:15
  • Wednesday 28th February 2018  - 09:15-15:15
  • Saturday 3rd March 2018 - 09:15-14:15 
  • Wednesday 14th March 2018 - 09:15-15:15
  • Saturday 17th March 2018 - 09:15-14:15
  • Saturday 21st April 2018 - 09:15-14:15

Training 

Mandatory training sessions will be offered at key points during the year, which student ambassadors will be required to attend.

Person Specification

Criteria

Essential

Desirable

Education

  • Currently studying at Aston University

 

 

Experience

  • Experience working in a customer facing role
  • Experience working with a variety of people from different, cultures, backgrounds and ages

·         Experience working in an information-providing capacity

 

Skills/Abilities

  • Enthusiasm about University life, Aston University and their course of study
  • Excellent verbal communication skills
  • Ability to work alone and use initiative
  • Ability to display enthusiasm about the opportunities available to young people at University
  • Excellent customer service skills
  • Ability to follow instructions
  • Excellent knowledge of the Aston University campus

·         Knowledge of the education system

·         Ability to inspire others and raise aspirations

·         Ability to present to groups of people

·         High level of IT proficiency particularly with Microsoft Office  

·         Knowledge of the subjects/courses on offer at Aston University 

Personal Attributes

  • Effective team working skills
  • Good time-keeper
  • Organised, responsible and reliable
  • Approachable

 


Conditions

Allocation of jobs

Job opportunities are emailed out to student ambassadors on a weekly basis via email. Jobs will be allocated on a fair basis, taking into account performance, reliability and the date that student ambassadors respond to the job opportunities email.  

If you cannot attend an event you have been assigned to, you must let the event manager know as soon as possible so contingencies can be made. You must let the Student Ambassador Office know via email or phone no later than 2 working days before the event.

Special Conditions

Student ambassadors who do not undertake any duties within a single term or fail to give due notifications of absence from an event will cease to be retained as Student Ambassadors unless proof of extenuating circumstances is provided. This condition may be waived where the student ambassador can provide evidence of extenuating circumstances. 

A three strike policy is in place. If student ambassadors get three strikes during their employment, they will not be allowed to work as a student ambassador again.  

All prospective student ambassadors must be current students at Aston University.

Recruitment for the scheme opens again on Monday 18th December 2018.

Applications close on Sunday 14th January 2018. However, should a sufficient number of applications be received, we may close applications before this date. It is recommend that you submit your application at the earliest opportunity. 

Priority is given to first year students.

Follow these simple steps to apply to the scheme:  

  1. Read the student ambassador scheme job description and expectations
  2. Submit your application
  3. Applicants who are successful at this stage will be required to attend an assessment centre on 24th January - 1-3pm
  4. Successful applicants must then undertake compulsory training on Blackboard as well as attending a training session on 31st January 2018 - 1.30-2.30pm.
  5. Successful applicants will also be required to undertake a compulsory Right to Work check

All applicants will be contacted by email, at each stage, to inform them of their application outcome .  


ID/Right to Work Checks

According to the UK Border Agency legislation Aston University is required to record information about its employees and check certain original documents (Right To Work Check). We must check the documents of ALL students who will be working for us before they start work.

We will need to see your original (i.e. not a photocopy) proof of ID documents regardless of your nationality.   

Please note that ALL documentation must be in-date. Some key points to consider: 

UK nationals 

  • A valid, in-date passport is an acceptable form of identification.
  • If you do not have a valid passport you can bring in your National Insurance card AND full-length Birth Certificate (the full-length UK Birth Certificate will have at least one parent name on it). Please note that shorter length Birth Certificates CANNOT be accepted.
  • A UK Driver’s Licence is NOT an acceptable form of identification.

 EU/EEA nationals 

  • A valid, in-date passport or National Identity Card is an acceptable form of identification.
  • Croatian nationals should provide a valid purple registration certificate or contact HR for further information (HR_helpdesk@aston.ac.uk) 

 International (Non UK or EU/EEA)

  • We will need to see your in-date passport AND your current visa/work permit.

 The University has the right to refuse employment if you are unable to provide satisfactory documentation. Further information can be found on the UK Border Agency website:  http://www.ind.homeoffice.gov.uk  

For further clarification on the university’s employment and immigration requirements, please contact Human Resources. 

Email: ambassadors@aston.ac.uk  Tel: 0121 204 4713