This will be made available to you by either your course administrator or your line manager before the beginning of term. Students will be given the name of their personal tutor during Welcome Week (or equivalent induction period) at the latest.
There is no fixed amount and this will vary depending on the size of your School. The personal tutoring policy has recommended that Schools consider workload issues and be mindful of the numbers of tutees allocated to any individual tutor. If you have any issues or concerns speak to your line manager.
A personal tutor will normally be from the student's relevant School of study, but could be from any subject group in the School.
The table below provides a useful breakdown:
Minimum 3 meetings per year:
One scheduled meeting at the start of each year of the programme.
Two further opportunities for meetings provided throughout each year.
Minimum 2 meetings per year:
One further meeting opportunity provided throughout each year.
One scheduled meeting at the start of the programme.
Two further opportunities for meetings provided over the year.
When you see your personal tutee you must use MAP to confirm that you have met, and add further notes if required - (Click here to view a video on how to use this feature on MAP). You can either make the notes on MAP when the tutee is with you or after they have gone. However, you must bear in mind that these records can be viewed by the tutee themselves (if they request it) and staff with administrative access to MAP records. If a student discusses confidential or sensitive matters it is not advised that the full details of the discussion are disclosed on MAP, unless the student gives their permission for you to do so. The MAP tool is there to record when and how many times you have met during the year, and to help you record and remember what was discussed (where appropriate).
Consider speaking with your line manager about any issues that you might be finding hard in your personal tutoring role. They may be able to help you.
The University also has key members of staff and advice services that are designed to help you. Click here to view how you can arrange to speak to qualified staff members in confidence, get advice on common issues and learn more about how Aston can support you as a member of staff.
Arrange a meeting with them and try to find out what the cause might be, then offer advice and guidance accordingly. You may need to refer to and utilise the services offered by the University to help resolve certain issues. Please refer to the section called 'A list of key contacts and support services for signposting students' and see if there are any other services that they might benefit from using to improve their situation.
There are occasions when it would be inappropriate to maintain confidentiality, such as if there are issues which may affect the student's progression or continuation on the programme, which should be discussed with the tutee and brought to the attention of other relevant colleagues. Also, there may be other exceptional circumstances, such as concerns for the student's welfare or the welfare of others which may require you to take action.
There is a full list made available in this toolkit - click here to see a list of key contacts and support services for signposting students.
Yes, all campus based undergraduate and postgraduate taught students will be allocated a named personal tutor, who will be a member of academic staff from Aston University.
Personal tutoring for part time campus based students should adhere to the minimum standards for full time students but it is recognised that there may be a need to adjust the timing and frequency of meetings.
Whilst distance learning programmes may wish to operate a personal tutor system it is recognised that this may not always be practical. In these cases other appropriate student and academic support arrangements must be put in place, approved by the relevant School of Study and reported to Learning and Teaching Committee as part of an annual report on the operation of personal tutoring within the School. Any arrangement for distance learning students must include an essential requirement that students are informed at the outset of the key contact points for support and guidance.
Yes, you can view the full document here.