Aston University and Higgs to transform legal services

Higgs team
Award-winning law firm, Higgs & Sons, is now partway through a two-year partnership with Aston Business School working on an ERDF funded Knowledge Transfer Partnership (KTP) research project. Law firms are widely perceived to be slow to change and embrace modern operational practices. So this project will transform Higgs into a role model by delivering both an optimum price for legal services and building greater client loyalty.

Dr Ben Clegg of Aston Business School is the academic supervisor on the project. Ben said of the KTP: “Aston Business School is delighted to work with the Higgs team on this project, which allows us to show that theory can work in practice to help organisations prosper at times of change and uncertainty.”

Higgs’ director of finance and project champion, Glyn Morris said: “This is an extremely exciting project for Higgs and we are hoping to uncover insights that will change the way every lawyer thinks about price and service.”

KTP Associate and project manager, Krishna Balthu, an MBA graduate with experience in technology consulting and academic research, said of the project: “We will create a platform for Higgs’ objective to offer added value services to its clients for an optimum price.” 

Knowledge Transfer Partnership programmes aim to help businesses and organisations to improve their competitiveness and productivity through the better use of knowledge, technology and skills that reside within the UK knowledge base. Aston University is world renowned for excellence in applied business research and this KTP is jointly funded by ERDF and the Technology Strategy Board.

Higgs boasts an impressive array of clients including high profile families and individuals in the West Midlands and beyond and high quality businesses that include household PLC names.

To find out more about Higgs visit www.higgsandsons.co.uk and to find out more about how your business can benefit from working with Aston University visit www1.aston.ac.uk/business/. To find out more about KTP visit www.ktponline.org.uk.

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