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Trends in Modern Operations Management: PAST SEMINARS

 

Seminar 1:  The 'Servitization' of Manufacturing: Developing a Roadmap for Research (January 2009)

Seminar 2:  E-operations: Roles and Challenges for Operations Management (May 2009) 

Seminar 3:  Outsourcing: Challenges for Research and Practice (October 2009)

Seminar 4:  Strategic Thinking for Lean and Agile Inter-organisational Collaboration (February 2010)

Seminar 5:  Performance Measurement and Quality Management (February 2010)

 


Cranfield University
ABS OIM ESRC Neely
Professor Andy Neely (Deputy Director of AIM)

More and more UK manufacturers are adding-value through delivering a portfolio of products and services.  Rolls-Royce Aerospace Plc is just one example of a business which, through their successes with offerings such as TotalCare and Power-by-the-hour, generates over 50% of revenue from product-service contracts.  This integration of products and services can be resilient to international competition and economic turmoil.  However, the challenge to strategic thinkers now is to develop new capabilities for the future.

This seminar presented the results of a survey of UK manufacturers to gain a better understanding of what it means to compete through products and services.  This seminar shared such findings as:

  • What are the drivers for manufacturers to compete through services?
  • When can the adoption of a service-led strategy be profitable?
  • What challenges does a service-led strategy raise for operations?

 PDF version of original seminar poster

Speakers

  • Professor Andy Neely (Deputy Director of AIM)
  • Dr Neil Morgan (Technology and Strategy Board)
  • Professor Tim Baines (Cranfield University)
  • Dr Howard Lightfoot (Cranfield University)
  • Dr Palie Smart (Cranfield University)

Presentations

Click on links below to view presentations:


Aston University
From right to left: Dr Prasanta Dey, ABS; Prof. David Bennett, ABS; Prof. Lenny Koh, Sheffield University; Mr. Rob Toguri, VP, Technical Services, Capgemini; Mr. Martin Gollogly, SAP UK; Mr. Phil Ellis, Group Operations Director, Brintons Carpets; Pr
The use of information systems in operations management has long been commonplace and the advent of the Internet and its associated technologies has further reinforced their importance.  However, the application of such information systems has begun to challenge traditional business paradigms and encourage operations strategists and managers to look towards their partners, suppliers and customers to collectively gain further competitive advantage.

This seminar specifically focussed upon emerging technologies, their implementation and change management risks.  Topic discussed included:

  • The drivers encouraging e-operations.
  • The challenges of becoming and e-operator.
  • Case studies about e-operational issues.

PDF version of original seminar poster

Speakers

  • Professor Anagappa Gunasekaran (University of Massachusetts, USA)
  • Mr Rob Toguri (VP, Technical Services, Capgemini)
  • Professor Amrik Sohal (Monash University, Australia)
  • Mr Phil Ellis (Group Operations Director, Brintons Carpets)
  • Mr Martin Gollogly (SAP, UK)
  • Professor Lenny Koh (University of Sheffield)
  • Professor David Bennett (Aston University)

Presentations

Click on links below to view presentations:


Strathclyde University

Seminar 3: Outsourcing: Challenges for Research and Practice

14th October 2009, University of Strathclyde

Overview

ABS OIM ESRC Strathclyde
The future of outsourcing is under renewed discussion as a result of the worldwide economic downturn.  The parameters for economic debate seem to have shifted, which poses a range of questions: for academic researchers on how best to build on existing frameworks for empirical research on outsourcing; for business managers and professionals on how to refine practical approaches to decision making in this area; and for public sector policy makers on how to stimulate the development of a high value outsourcing industry in their region or county.

This seminar provided a common forum for academic researchers, business managers and professionals, and policy makers to explore pertinent issues and themes, including:

  • Global sourcing of business, professional and IT services, and the role of operations management.
  • New models for informed decision making on outsourcing.
  • Legal and contractual issues in outsourcing.
  • Current developments in the contact centre industry.

PDF version of original seminar poster

Speakers

  • Professor Ronan McIvor (University of Ulster)
  • Marcus Hickman (Executive Research Director, Contact Centre Association)
  • Professor Umit Bititci (University of Strathclyde)
  • Professor Val Belton (University of Strathclyde) 
  • Professor Mari Sako (Said Business School, University of Oxford)
  • Douglas Mathie (Technology, Information and Outsourcing Group, Brodies LLP)
  • Dr Marisa Smith (Strathclyde Institute for Operations Management, University of Strathclyde)

Presentations

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Seminar 4: Strategic Thinking for Lean and Agile Inter-organisational Collaboration

The concept of lean and agile organisations is well accepted.  However, the concept is moving from being based around an individual company to being increasingly inter-company based in the form of extending, virtual enterprises and networks.  This seminar focussed upon the operational effectiveness of new ways of working and organisational structures.

PDF version of original seminar poster

Speakers

  • Dr Ben Clegg (Aston Business School)
  • Prof. Mike Lewis (Bath University)
  • Dr Zoe Radnor (Warwick University)
  • Alan Woods (Gleeds)

Presentations

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Seminar 5:  Performance Measurement and Quality Management

26th February 2010, Coventry Hilton Hotel

Overview

Seminar 5: Performance Measurement and Quality Management

Effective measurement systems must be designed if operational targets are to be set and achieved.  6-Sigma levels of quality have revently been a popular trend; this seminar focussed on how measurement systems contribute to quality standards and yields, and how world class organisations make them work.

PDF version of original seminar poster

Speakers

  • Prof. Jiju Antony (Strathclyde University)
  • Dr Roger Cliffe (Quality Director, Vodafone)
  • Dr Prasanta Dey (Aston Business School)
  • Malcolm Ryman (M.D. Spline Gauges U.K.)

Presentations

Click on links below to view presentations

Employable Graduates; Exploitable Research