The Spring Servitization Conference 2015

Servitization: the theory and impact

18 & 19 May 2015, Aston Business School, Aston University, UK


Servitization continues to grow substantially. Whether driven by concerns over competitors from low cost economies, environmental and economic sustainability, demands for market growth or the potential to exploit new Information and Communication Technologies, more and more manufacturers are innovating their business models to include greater revenue generation around services.

Aston Business School
Aston Business School

Spring Servitization Conference Best Paper Awards 2015

Category: Best Paper Describing a Novel Business Model in Servitization

Shaun West & Andriano Pascual, The Use of Equipment Life-cycle Analysis to Identify New Service Opportunities.

Category: Industrial Project Describing Servitization Transformation

Edward Crowley, Jamie Burton & Judy Zolkiewski, Redesigning the Manufacturing Business Model for Services - Lessons from the Office Products Industry.

Category: Information Technology Enablement of Servitization

Christian Lerch & Matthias Gotsch, How Digitalisation can Accelerate the Transformation Process from the Manufacturer to Service Provider.

Category: Bridging Theory and Practice on Servitization

Christine De Lille, Julia Debacker & Manuel Pardo Maldonado, Weight, Safety and / or Services? An Aviation Manufacturer Tackling Challenges of Servitization through Design. 

All conference presentations can be downloaded at conference presentations.

Autumn events:

The International Gamification for Business Conference 2015


Field Service News

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