Q. Where can I find more information about my accommodation?
A. You will find more information, including a virtual tour at http://www1.aston.ac.uk/asv/
Q. Will my room be cleaned?
A. The communal areas and the shower pods are cleaned regularly and a cleaning schedule will be provided on arrival.
Q. If I have a maintenance problem who do I report it to?
A. All maintenance issues should be reported via our web link.
Q. How do I report any damage or issues with my room/flat?
A. You should contact your Residence Officer immediately. Find details and location of your Residence Officer here.
Q. What do I need to bring with me for my room/flat?
A. Please refer to the Residents’ handbook and Licence for information on what to bring with you.
Q. Do I need insurance for my possessions?
A. Students are strongly advised to obtain insurance for their personal belongings
Q. Do I need a television licence?
A. If you watch or record television programmes as they are being shown on TV – whether online, on a TV or any other device, you require a TV Licence
Q. Can I bring a pet?
A. Sorry, we cannot have any pets on campus – not even a goldfish!
Q. Can I bring a bicycle?
A. Bicycles are allowed on campus but cannot be kept in your room/flat. There are a number of bicycle racks located around campus.
Q. Is there a launderette on campus?
A. There are launderettes located on campus, within the accommodation blocks, for residents to use.
Q. What re-cycling arrangements are available on campus?
A. There are re-cycling containers available on campus and re-cycling bins located in the kitchens
Q. Where do I collect my mail?
A. Letters are delivered direct to the post boxes in the halls of residence. If you receive a parcel, delivery, you will be notified of its arrival and instructions to collect it from Harriet Martineau Reception.
Q. What about Security and Welfare on campus?
A. There is 24 hour Security and Welfare provision on campus provided by the University Residential Services Team and Security.
Q. Can I have guests in my room?
A. Yes, for two consecutive nights in accordance with the Licence agreement. Alternatively, guest accommodation can be booked via L.D.Ingram@aston.ac.uk