Security staff at Aston University take pride that our campus is a safe environment with low levels of crime. We maintain a constant vigil in order to maintain this secure environment for our students, staff and visitors.
In the event of an emergency:
for general inquiries:
The security control roomed is staffed 24 hours a day, so there will always be someone to take your call.
if you wish to speak with a member of security in person:
Main reception located inside the main entrance of the Main Building - we are open 24 hrs a day for security issues including student safety, security advice, lost and found property and general inquiries. Security Control Room located adjacent to main reception in the Main Building – open 24 hrs a day for reporting of incidents, accidents, alarms and other issues that may require a response in person.
Head of Security and Emergency Planning
Security Administration Support
University Chauffeur (Assigned to Security)
Reception and Switchboard Operators
Reception Manager: Ms. M. Lynne
Reception Team: Mrs. L. Daly, Mrs. K. Blackford, Mrs G. Troth, Mrs. J. Petty.
The University Security Staff are organised into five teams as follows:
Team Leader: Mr Malkin
Security Officer: Mr Girling
Security Officer: Mr Ghani
Control Room Operator: Mr Mullett
Patrol Officer: Mr Dennett
Team Leader: Mr Khan
Security Officer: Mr Mohammed
Security Officer: Mr Kattri
Control Room Operator: Mr Beddows
Team Leader: Mr Hayes
Security Officer: Mr Williams
Security Officer: Ms Saunders
Control Room Operator: Mr Brookes
Team Leader: Mr Stewart
Security Officer: Mr McKen
Security Officer: Ms Hines
Control Room Operator: Ms Scandrett
Patrol Officer: Mr Ali
Team Leader: Miss Malkin
Security Officer: Mr Sarwar
Security Officer: Mr McKenzie
Control Room Operator: Mr Cronan
Patrol Officer: Mr Beasley
if you think you are being followed:
taxis and private hire vehicles:
travelling by taxi or private hire
hackney carriages (also known as black cabs)
private hire cars (also known as minicabs)
Please Note: If in doubt do not get into the vehicle and report it to the police immediately
information on drink spiking:
Drink spiking is where drugs or alcohol are added to someone's drink without them knowing. Although drink spiking is often associated with malicious acts including violence, theft and drug-assisted sexual assault, it's also used for misguided pranks or jokes.
Social networking is used by millions of people around the world. Whilst it provides a means of keeping in touch with friends and relatives as well as sharing information, experiences and photographs. It can also provide information to criminals, Fraudsters and bullies so therefore it carries some degree of risk to users.
safe social networking
racism & hate crime
The United Kingdom has a diverse and multi-cultural society with a wide variety of religions and ethnic groups. Birmingham, like any other city in the world, can suffer from incidents involving discrimination instigated by a minority of people. The UK’s Race Relations Act is one of the most comprehensive laws against racial discrimination in the world.
If you are subjected to racism or a victim of hate crime please contact a member of staff or security. Aston University has a formal procedure to assist any member of staff or student who feels they have been discriminated against.
burglary and theft
By taking some simple precautions you can reduce the chances of it happening to you.
Mobile phones and laptops are a particular favourite of opportunist thieves. It is natural to relax and drop your guard when you feel safe but just take a few moments to take precautions.
fraud and scams
Fraud is when trickery is used to gain a dishonest advantage, which is often financial
Fraud comes in many different forms:
Advance Fee Fraud
Advance fee fraud is when fraudsters request people to make advance or upfront payments for goods, services and/or financial gains that do not materialise.
Bank Card Fraud
Bank card fraud happens when criminals steal your card and gain access to your account. Gaining this access to your card or account allows fraudsters to take money from your account and/or run up a credit bill. You will usually notice this when you see unfamiliar transactions on your bank statements and/or if your card is refused when making a purchase.
Career Opportunity Scams
Career Opportunity Scams allow fake businesses to advertise job adverts promising to launch an individual’s career. This can often require an upfront fee which results in the career/benefits never been delivered.
Cash Point Fraud
Cash points are targeted to commit fraud by skimming an individual’s device, whilst they watch you putting in your pin number and then clone your card.
Counterfeit Goods Fraud
Counterfeit goods fraud involves passing off fakes as originals, including, fake mobile phones, designer clothes, pirate dvd's, CD's and computer games. These items are often sold at car boot sales, pubs, markets, door-to-door, online, etc.
Victim of counterfeit goods?
Door-to-door Sales Fraud
This involves an individual selling you goods or services in your home or on your doorstep. Many honest businesses use this marketing/selling technique - but so do fraudsters. Any individual selling door to door must also have a licence from the local council.
Door-to-door frauds can be in many forms, including:
Be wary of opening the door to strangers/someone who wants to get inside of your property. Once they get through your door they can take note of your valuable and any security measures you have.
What is Fronting? - Fronting is a form of car insurance fraud, when someone claims to be the main driver on a car insurance policy when they are not.
Fronting involves a higher risk driver, such as a younger driver is added as a named driver to a car insurance policy; when in fact they are the main driver, user and owner of the vehicle. If a driver is found to be fronting they may have their policy cancelled, face prosecution for fraud and also will find it difficult to get insurance again the future.
Government Agency Scams
Government agency scams are when fraudsters send out official looking letters/emails to ask for money or personal information. The correspondence gives you the impression that they are from a government department and imply they have some form of authority. The letter or email might advise that you must register in order to comply with a form of legislation - for a small fee, requesting you to pay a fine for breaches to the law, requesting bank details to claim a tax rebate.
Identity theft: When your personal details are stolen.
Identity theft happens when fraudsters access enough information about an individual's identity such as, name, date of birth, current/previous addresses. If you are a victim of identity theft, it can lead to fraud that can have a direct impact on your personal finances. Until the matter is resolved it could also make it difficult for you to obtain loans, credit cards and a mortgage.
Identity fraud: When those details are used to commit fraud.
Identity fraud can be described as the use of that stolen identity criminal activity to obtain goods or services by description. Fraudsters can use your identity details to open bank accounts, obtain credit cards, loans, state benefits, obtain documentation (passports and driving licenses).
Loan Repayment Fraud
What is Loan Repayment Fraud? - Loan Repayment Fraud targets people who may have taken out loans. The fraudsters often use a company name that is similar to an existing loan company. The individual will send out letters claiming the recipient has missed a repayment deadline and now owe their original debt plus a 'penalty charge' of more money.
How to protect yourself against loan repayment fraud? - Check your original paperwork and contact the company you took the loan from to check your repayment dates against their records, ask questions - if someone is legitimate they won't pressurise you or be elusive and if you are a victim of fraud to contact Action Fraud or the police.
Phishing is a method used by fraudsters to access valuable personal details, such as usernames and passwords. These can have a monetary value to criminals; phishing can involve sending malicious attachments and website links. In an effort to infect computers or mobile devices criminals send infected (virus) files. Often these appear to be authentic communications from legitimate organisations, there may be embedded links within the message, re-direction to hoax websites and also the website may record your login and personal information.
'Spear-phishing' is a technique whereby criminals use personal information to earn trust and lower the intended victims defences, increasing the chances they may open attachments or embedded links.
Rental fraud happens when 'would-be' tenants are tricked into paying an upfront fee to rent a property; when in reality the property doesn't exist or has already been rented out. Rental fraudsters often target students looking for university accommodation; this is a type of advance fee fraud. In order to protect yourself from rental fraud you are advised to check property existence with the University, the university [Link to Accommodation Services] will be able to advise all home and overseas students.
Spam emails are emails that are sent out to millions of email addresses to try to gain personal information. Once personal information has been gained, fraudsters can use it to commit fraud, which could include financial institution fraud, credit card/identity fraud.
Protecting Your Identity
Identity theft is big business for the modern day criminal. By obtaining your personal details or bank details they can
Do not just throw personal information in the bin; shred it. (Criminals will go through bins to obtain your information to sell on)
Before throwing away any documents check and make sure they do not show
The website Information Commissioners Office can help you to protect yourself against this happening and if it does happen to you where to get further help.
travelling alone by car
It is important to mark your valuables so that should they be stolen, there is a greater possibility of them being returned.
We advise that you mark your property with your home postcode and house number. Do not use your University details as these are likely to change throughout your University career. Use the stickers that are provided to advertise that your property is marked.
West Midlands Police and University Security will be carrying out free property and cycle security marking sessions for staff and students occasionally throughout the year, so watch out for the posters.
It is also advised that you register your property. You can create a free and secure private portfolio of your property at www.immobilise.com
This service is recommended by the UK Police Forces and helps identify owners of lost and stolen property, combats the sale of stolen goods and simplifies insurance claims.
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West Midlands Police