Student satisfaction excels again at Aston University

12 September 2008 – for immediate release

Aston University students are the most satisfied in the region and the 11th most satisfied undergraduates out of all 115 UK Universities*, according to government survey results published this week.

According to the 2008 National Student Survey (NSS), overall student satisfaction levels on Aston’s undergraduate programmes were 89% - up 2% on last year and well above the national average of 82%. Aston also received the top ranking in the West Midlands, compared to the universities of Warwick, Birmingham, Birmingham City, Coventry, Wolverhampton, Worcester, Keele and Staffordshire and 8th highest of all English Universities.

Results for Aston’s individual subject areas were also strong and reveal that student satisfaction levels for chemical engineering and optometry programmes came out top, business and administration was fourth, sociology equal fourth and subjects allied to medicine sixth. In terms of support services, Aston came in first in the “personal development” category and in the UK’s top 10 for “academic support” and “organisation and management”. (These results pitch Aston against all mainstream UK universities*).

Professor Graham Hooley, Senior Pro-Vice Chancellor, Aston University, said:

“Aston University is very pleased to see the latest National Student Survey results. We feel it is important that our students are able to publicly feed back their experiences of our degree programmes. It is extremely encouraging to hear that our students are very satisfied with their studies and their overall experience at Aston, but we are not complacent. We are working hard to improve every area of our service at the University with the aim of providing even better learning experiences for our students and hence scoring even higher in the survey next year.”

Aston University has scored highly on the National Student Survey since it was established in 2005 and results have improved year on year. In four years, the University’s overall satisfaction results have increased from 83% to 89%, well above the UK average. The results of this year’s survey are available on www.unistats.com.


For more information contact Laura Plotnek, University Communications Team, Aston University on 0121 204 4549 or l.plotnek@aston.ac.uk.

Notes to editors

* Mainstream Universities - excluding specialist colleges, part-time and distance learning institutions (for example the Open University and Birkbeck College) and private institutions (University of Buckingham).

• The NSS survey covers nearly all final year undergraduates studying for higher education qualifications at HEIs and FE colleges in England, HEIs in Wales and Northern Ireland, nine institutions in Scotland, and the independent University of Buckingham. Students on initial teacher training courses funded by the Training and Development Agency for Schools and students on NHS-funded courses are also included.

• The NSS received its best ever response rate this year with 220,000 student entries.

• The survey was commissioned by the Higher Education Funding Council for England (HEFCE) on behalf of the Higher Education Funding Council for Wales (HEFCW) and the Department for Employment and Learning, Northern Ireland (DELNI). Ipsos MORI, an independent market research agency, administered the survey.

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