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Multiple perspectives

User Avatar Blogger . 03/12/2010 14:49:17
Hong Kong harbour at night
By Cora Lynn Heimer Rathbone, Director of the Centre for Executive Development, Aston Business School

I’m back! Survivor of return Qantas flights to Hong Kong, untroubled by engine issues and dazzled by the lights of that amazing city.

On the edge of East meets West, the city and its surrounding islands are a hive of activity, a confluence of different perspectives, impressive wealth, advanced engineering and teeming crowds scurrying in orderly patterns.  Mall after mall displays branded boutique after branded boutique to the point that it all merges into one phantasmagorical unbroken line of luxury. No point shopping. Not many are. Price tags frighten even the most comfortably heeled. Those who grace the stores with their presence float between display cabinets, sometimes modelling a bag. Others, like my daughter – recently arrived, a young team-leader for a global player on a two-year assignment - nonchalantly try on the odd Rolex “not the one with the gold face but the one with the mother-of-pearl back. Yes that’s it, with the diamonds.”  I glance sheepishly at my own Rolex, gold-faced and diamonded, and smile at my justification some twenty years ago to splurge. 

A short one-hour ferry away, seemingly contrasting Macau beaconed. The quaint down-town displays its Portuguese roots as unsophisticated shop after unsophisticated shop around the pedestrianized area sells almond cookies - so dry that ten days on I can still remember the feeling of having my jaws temporarily cemented – and dried-meats in blood-coloured sheets that look like liquorish. That is one part of Macau, dominated by the unlikely ruins of St Paul’s Church at the base of the city’s fortressed walls. A short taxi ride away, across the water causeway, over an impressive expanse of suspended bridge, we came to The City of Dreams, Hard Rock Cafe and The Venetian. Imagine over 100 football pitches side by side, gambling machines and tables lined as far as the eyes can see and beyond, many filled with Chinese players, some empty but for the croupiers anticipating their guests. And this housed within a mega shopping centre the likes of which I, an American, had never seen before. In fact, the Venetian itself, within which the largest casino in the world is housed, is a replica of Venice, complete with sun-set sky, canals and gondolas with singing gondoliers.

With the backdrop of this dramatic city and its surrounding islands, where mere mortals could be excused for thinking that not even the sky is the limit, one can see the benefits of superimposing multiple perspectives to break-down barriers of linear thinking.

Why not then use this sure-tested approach most often associated with creativity and out-of-the-box thinking to inform and structure mission critical decisions? Indeed, how dare we make momentous decisions in splendid isolation, or in the company of those who share our perspectives, who like ourselves share similar experiences? Especially, but not exclusively, when we have the time, how is it that we fail to consult widely to inform a richer, fuller view of the issues at hand?

Decision-making that, like brainstorming, brings in people with diverse perspectives is sure to be more robust than otherwise. Combine this with a clear auditable process that captures the ideas of different individuals, especially when each represents a different interest group, and you create a situation in which challenge and constructive debate is guaranteed to flush-out poorly considered and blinkered standpoints. By involving all who have a stake in the decision, all who see the decision-situation from a different perspective, in the process of decision-making, you not only enlist the different factions that those individuals represent but you also come closer to ensuring a richer decision, a balance consideration of all mitigating factors in the decision that you ultimately take.
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Comments

  • At 13:10 on 31/08/2012,
    Mark Antony wrote:
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    Its really a enjoyable city of Hong Kong. I like this city. Its my dream to go there and enjoy a lot of.This city of Hong Kong are known for largest casino in the world.
  • At 13:08 on 31/08/2012,
    Mark Antony wrote:
    Its really a enjoyable city of Hong Kong. I like this city. Its my dream to go there and enjoy a lot of.This city of Hong Kong are known for largest casino in the world.
  • At 21:07 on 05/12/2010,
    Dan Smith wrote:
    This is an interesting read, but particularly because we started a new business during the economic downturn.

    The reason we started our new business with such vigor during such times was in rebel of the common belief that the economy was doomed, businesses were closing down and that it was almost impossible for new business to start up.

    I have always been one to go against the crowd, and the business is still going strong today. In fact it is now a million £ business and still going strong, branching out into other markets.

    Our business focused on <a href="http://www.skirtingboarsd.com/pine-skirting-boards">skirting boards</a>, <a href="http://www.skirtingboarsd.com/mdf-skirting-boards">mdf skirting boards</a> and <a href="http://www.skirtingboarsd.com/oak-skirting-boards">oak skirting boards</a>.

    Whilst it is interesting and prudent to stay on top of whats going on around you in the economy, you can still make your mark, and get ahead with sheer determination.

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